I6NET has integrated Acapela High Quality speech synthesis to give the say to IVVR systems using VXI*, its VoiceXML browser designed for Asterisk, the Open Source PBX for call center platforms. VXI* is the first official, native integration between the Asterisk open source telephony engine and VoiceXML. Users can connect this software plugin to use Voip or TDM boards, and take part in the application defined interactive voice & video response (IVVR) systems.

The VXI* VoiceXML interpreter works directly with the Asterisk PBX software supported by Digium®.  VXI* is fully compliant with the W3C’s VoiceXML 2.0+ specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced voice and video solutions, and real-time video calling applications

‘Our approach for VXI* has always be to open our product to all speech technologies leader engines. Today we are very proud to work with Acapala Group, that provide a large number of languages and high-quality voices to speech empower IVR applications for our customers » says Iván Sixto, CEO of I6NET.

Acapela speech synthesis, which  transforms any written text into highly natural speech, is ready to give the Say to I6NET customers in 25 languages and up to 50 voices.

Madrid, Spain- March 24, 2009 - I6NET, developer of the first official native integration between the popular open source Asterisk® telephony engine and VoiceXML, the most advanced voice and video application’s standard language, announces full interoperability and certification with Redfone Communications line of foneBRIDGE2 products. Combined, these building blocks can now allow customers to develop fault tolerant, highly available and scalable IVR /IVVR architectures, leveraging low cost open source software and standards based VoiceXML formatting.

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  VXI* Case Study - Redfone (102.3 KiB, 496 hits)
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foneBRIDGE2 Overview

foneBRIDGE2 is a T1/E1 PRI-to-Ethernet Bridge. It is an integrated black-box “appliance” designed to streamline installation and enable redundant design of Asterisk based VoIP systems. foneBRIDGE2 eliminates the need to install proprietary TDM hardware cards in approved/compatible server configurations. Instead, foneBRIDGE2 terminates T1/E1 PRI lines on the trunk side and provides direct Ethernet communication to a network of Asterisk serversusing native Asterisk TDMoE formats and utilities. Engineered around our unique high-speed SoC. (System-on-Chip) TDMoE engine, foneBRIDGE2 provides low-latency delivery of your critical voice traffic and rapid switching to backup server nodes during fail over operations.

VXI* VoiceXML browser Overview

The VXI* VoiceXML browser gives operators and solution providers the ability to rapidly develop and deploy innovative voice and video applications via IP, PSTN, and 3G-324M networks.  VXI* is fully compliant with the W3C’s VoiceXML 2.0+ specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced voice and video solutions, and real-time video calling applications.  VXI* can be installed in common hardware configurations, providing a highly scalable base system to meet all customers’ business and technical VoiceXML requirements.

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Call Center Magazine (IFAES) asks: “What can do Asterisk for Call Centers?”.
It’s a simple question… Call Center technology’s experts give many answers about their Asterisk’s experiencie today.

Asterisk, is the Open Source PBX for call center platforms, runs on Linux and supports most of telecom protocols. Iván Sixto from I6NET and our partners InfoSpeech – Fonetic, Altitude Software, PresenceCo are interviewed by Call Center Magazine about their business and technology point of view. Today Asterisk choice is not only a question of cost effectivity, flexibility or integration… it’s a mature business solution that small, medium or distribuited IP/TDM call center must consider.

Read more at:

http://www.callcenternoticias.com/20090313-que-aporta-asterisk-a-los-call-centers.html 

IFAES – Call Center Magazine Article – March 2009

Redfone second generation TDM over Ethernet (TDMoE) bridge built for the most demanding Asterisk environments providing High Availability and Load Balancing on T1/E1 lines. It’s an important key element when you need to deploy a large number of VXI* IVR / IVVR systems base on Asterisk. 

Redfone and Avanzada7 both I6NET’s partners have implemented a massive 900 channel Asterisk based TV televoting platform; of course this platform could be upgraded to VoiceXML easily, installing VXI* in each Asterisk servers. Such arquitectures are now possible thanks to all this complementary products for Asterisk and at a lower costs.

Most of VXI* users that need to increase platforms capacity, adding load balancing and hi-availabilty with E1/T1 TDM access can choose Redfone boxes.

Complete Business Case:
http://support.red-fone.com/downloads/asterisk/avanzada7-casestudy.pdf

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myVocal is a very innovative service powered by VXI* platforms that allows immediate listening to any spoken word audio content (podcasts, travel guides, audio-books, user-generated content, any text converted into speech, etc.) by simply dialing the local phone number. Alexey Plasko, myVocal’s founder  is talking at LCI French TV where myVocal was one of the leading startup enterprises presented at Paris Seedcamp. We are very please to see that myVocal applications and services has been chosen by the best european’s seed and venture capital investments.

Congratulations!

UK – Spain, March 06th, 2009 - I6NET provider of 3G/IP IVR / IVVR VoiceXML communications components for Asterisk and  VoxIQ, the innovative UK company that is set to revolutionise the speech market,  have combined the VoxIQ technology with I6NET VXI* platform.

As the VXI* VoiceXML interpreter works directly with the Asterisk PBX, not only can users of the open source PBX run VoiceXML applications in the same server, they can also offer these powerful, scalable solutions at an affordable cost. The VXI* VoiceXML browser gives the ability to rapidly develop and deploy innovative voice and video applications via IP, PSTN, and 3G-H324M networks.  VXI* is fully compliant with the W3C’s VoiceXML 2.0+ specification and is integrated with automatic speech recognition and text-to-speech software to enable advanced voice and video solutions, and real-time video calling applications.

The VoxIQ product uses Automatic Speech Recognition (ASR) through I6NET VXI* to eavesdrop on a conversation between people while providing support such as filling in forms automatically or displaying data in line with the changing conversation. It also uses ASR together with Text To speech (TTS) (synthetic speech) to allow conversation with a person in a new and intelligent way known as ‘conversational self-service’. VoxIQ uses expert systems techniques to control keyword spotting. The result is a new enabling technology that limits the number of keywords being searched for at any point in time, while removing any limitation on the overall lexicon. This makes the task simpler for the speech technology and results in a significant improvement in speech recognition.

I6NET’s VoiceXML platform enables companies to fully exploit the most advanced speech technologies on the market today from many TTS and ASR vendors. The company provides complete support of all the relevant standards and many highly innovative features, for the highest quality speech applications.

“VoxIQ chose to add I6NET VXI* to run our products as its open standards, superior quality and performance, makes it the perfect fit for our market leading enabling technology” said Archie Macaulay, CEO of VoxIQ. “As a valued integrator dedicated to fulfilling client requirements, I6NET is the ideal partner for VoxIQ Ltd. It helps us to grow the VoxIQ brand and raise industry awareness of Continuous Speech Solutions.”

“The VoxIQ product is a highly innovative product that delivers superior, intelligent services,” said Iván Sixto, I6NET’s CEO. “We are delighted that VoxIQ has chosen our VXI* platforms. As soon as I6NET and VoxIQ were introduced, we start working immediately to increase the business opportunities for this highly innovative product. I6NET is now opening up to VoxIQ all the Asterisk market and the support for more TTS and ASR vendors.”

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