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January 14, 2010

New VXI* VoiceXML browser 4.3 released!

The final VXI* VoiceXML browser 4.3  ref. 2010-01-13 32bit and 64bit is now released. This new release is suitable for production platforms running with all lastest Asterisk 1.4 and 1.6 kernels. VXI* 4.3 has been built from all works done during the VXI* Cloud Beta Program, and it’s now ready to run over Asterisk EC2 or Xen virtual servers. We will continue to make updates on this area very soon. Stay tuned to the blog to keep up to date on our progress or check out our lasts builds. You can download these new binary packages from this website for registered users. » Linux 32bit : Debian Etch | Debian Lenny | CentOs 5 | Debian Sarge | More… » Linux 64bit : Debian Etch | Debian Lenny | CentOs 5 | More… Powered by I6NET Software New features added and modifications: add: Parameter durationlimit in the accounts. add: […]
January 14, 2010

SpeechTechnology: 2009 Self-Service Trends Article

Interesting article from SpeechTechnology “With Hard Work Comes Prosperity”. Published by Leonard Klie, posted Jan 10, 2010. Sweet for Self-Service The financial results seen by these companies are typical of the speech industry in general, which by and large weathered the financial storm much better than most other industries. And inside the speech industry, perhaps no segment fared better than the interactive voice response (IVR) market. “2009 was a great year for self-service—both voice as well as Web-based” says Donna Fluss, president of DMG Consulting. “Even with the recession, there was a lot of investment in self-service IVR.” Fluss expected the total IVR market to reach $2 billion by the end of the year. Analyst firm Frost & Sullivan was also bullish on IVR. At the start of the year, when the economy seemed at its worst, the firm surveyed call […]