Today we were doing important setups and updates at our datacenters… Thanks again to Infratech’s team for their collaboration and support during all our servers maintenance tasks.

Link to Flickr:

http://www.flickr.com/photos/i6net/sets/72157623606086241/

Speech Recogntion is a key component for voice portal services but most of time business and resources requirements doesn’t match with service needs. Our partner LumenVox‘s new subscription licensing allows you to access its fully featured speech recognition software. To use a subscription license, you will need to have Internet access on your VXI* platforms in order to access the Internet-based LumenVox license server. The actual speech recognition will be performed by your machines, meaning all you transmit to and from LumenVox’s data center are license requests. This ensures minimal bandwidth use, but does require that you run your own speech servers.

Thanks to Lumenvox Speech Recognition SaaS, new Voice Service Business Models are now possible and this kind of approach fit very well with Cloud Interactive Telephony Projects powered by VXI* VoiceXML platforms.

We wanted to send a quick note out and thank again all sponsors/organizers Microsoft Dynamics CRM, Altitude Software, AEECCC and everyone who registered for and attended yesterday’s Webinar on “Video Contact Centers and new channels (video, chat,…)” with our cofounder Ivan Sixto.

For those who couldn’t see the webinar live, it was recorded and our partner Altitude Software will post all information about how to view it here as soon as it’s ready.

More information: http://www.altitude.com/contactcentercafe

Sponsored by:

Organized by:

Please find here, VXI* 4.4 Text-to-Speech addon updates for Acapela, Loquendo Speech Engines. You can also find more TTS Xtras* addons for Cepstral, Flite, Verbio ; stay tunned at our blog…

You can download these new binary packages from this website for registered users.

» Linux 32bit : Debian Etch | Debian Lenny | CentOs 5 | Debian Sarge | More…
» Linux 64bit : Debian Etch | Debian Lenny | CentOs 5 | More…

Powered by I6NET Software

VXI* VoiceXML browser 4.4 for Asterisk, Cloud-Ready EC2 Telephony Solution. After months,working with the VXI* Cloud Beta Program, we are please to unveil VXI* last packages have been built and tested to run over  EC2 Virtual Servers with a special activation key (production servers).  Now, you can build your own virtual IVR servers for your VoiceXML applications or  manage yourself a Cloud Telephony Service.

Recommended final packages for EC2:

» Cloud Ready: CentOS 5 VXI* 4.4 / Asterisk 1.4 for EC2 32bit | 64bit

VXI* VoiceXML browser can run with more virtual OS environnements, but current activation keys are only available for Amazon EC2 virtual servers.

Thank you for your continuous support!

A new way for Haitian to find information; Dixivox, a startup company in Port-au-Prince, Haiti has offered a free Voice Portal service that provides information to callers based on location and category of service.

Minutes after the 7.0 earthquake in Haiti, phones lines and network infrastructures collapsed leaving families with uncertainties about the fate of their loved ones. “Dixivox”, a Haitian startup company based in Port-au-Prince, specializes in information technology services and voice portal technology quickly reacted to the issue that left thousands of people without information for days.

Rele Anmwe (“Call for Help”)  Individuals can call 3701-4111 from Haiti and the system provides vital information and helping earthquake survivors to locate life saving information such as hospitals, pharmacies, food distribution centers, shelters, security and more… One of the ways to get information or request for help is to call someone that might know. Now Rele Anmwe makes it simple to find information and locate organizations that provide services to earthquake victims in Haiti.

We are please to help this project with other partners providing our technology resources. Thanks to all project’s teams and sponsors:
I6NET – Cepstral – Verbio – Acapela Group – Atilus – JP Bois Consulting

More information: www.releanmwe.org

Sources: HearthTimes – Haitian Voice Portal offers Free Service to Assist Earthquake Victims

March 16th, 2010 – Montevideo – Uruguay. T2Parking is a service developed by T2Voice to allow users the purchase of parking time in priced parking areas by using the cell phone. It was designed to allow users to perform this task without the need to go to a vending store selling cards or tickets, thus avoiding delays, inconveniences and other conflicting situations.

Based on this basic original functionality (which by itself significantly improves the user’s perception of the service), T2Parking offers all parties different capabilities from existing alternatives. Users make a phone call to a Voice Portal or send an SMS, the auto-attend IVR service call back them 5min before the end-time and allow to purchase more parking time.

I6NET is please to share this new smart Voice/SMS service of our partner T2Voice. It’s an amazing service in production, we would like to find it in many other cities!

Visit the website T2Parking in Uruguay:
http://www.estacionamientotarifado.ancel.com.uy

(more…)

Please find here, VXI* 4.4 Text-to-Speech addon updates for Cepstral, Flite and Verbio Speech Engines. If you are selecting others TTS for your project, more Xtras* addon packages will be updated very soon; stay tunned at our blog…

You can download these new binary packages from this website for registered users.

» Linux 32bit : Debian Etch | Debian Lenny | CentOs 5 | Debian Sarge | More…
» Linux 64bit : Debian Etch | Debian Lenny | CentOs 5 | More…

Powered by I6NET Software

We are please to unveil our new Xtras* Video IP/3G addon packages of VXI* VoiceXML browser 4.4 for Asterisk. These revolutionary components converts an Asterisk’s server into an advanced Video IVR (IVVR) platform powered by VoiceXML 2.0+. Up to day, video IP/3G packages were only available for production platforms to allow 3G-324m and SIP videocalls thru VXI*. Please select your favorite linux distribution and version and contact us to quote specific configurations and get technical support.

You can download these new binary packages from this website for registered users.

» Linux 32bit : Debian Etch | Debian Lenny | CentOs 5 | More…
» Linux 64bit : Debian Etch | Debian Lenny | CentOs 5 | More…

Powered by I6NET Software

The final VXI* VoiceXML browser 4.4  ref. 2010-03-05 32bit and 64bit is now released. This new release is suitable for production platforms running with all lastest Asterisk 1.4 and 1.6 kernels (both Asterisk’s packages are available for download too). Like our previous release, VXI* 4.4 has been built to run over Asterisk EC2 or Xen virtual servers. Stay tuned to the blog to keep up to date on our progress or check out our lasts builds.

You can download these new binary packages from this website for registered users.

» Linux 32bit : Debian Etch | Debian Lenny | CentOs 5 | Debian Sarge | More…
» Linux 64bit : Debian Etch | Debian Lenny | CentOs 5 | More…

Powered by I6NET Software

New features added and modifications:

• add: Complete DTMF buffering during HTTP long requests.
• add: Add paramter threshold to configure the VAD/silence (record).
• add: Add parameter autoexit to kill asterisk if the connection with VXI is lost.
• add: Set record maxtime shadow variable.
• add: Improve prompt hangup and bargein (skip HTTP processing, limit queue-fill).
• mod: Select the first account with redirection(s).
• add: Add clean support of noinput and hangup event during the record.
• add: Add the account parameter “force” to set Transfercapability=VIDEO.
• mod: Improvement of the bridge transfer (use with transcode).
• mod: Disable the msgqlock.
• add: Add parameter videoprofile (to controle the video codec transcoder).
• add: Check the account in the vxml(@) execution.
• mod: Correction to control the call answer.
• add: bridge and spawn modes for localformat.
• mod: Add the DOCTYPE in the grammars.
• mod: Correction in the session release (wait for playall).
• mod: Correction for better speech support.