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April 23, 2010

Altitude Software partners with I6NET to deliver advanced Video IP contact center services

As of today, both companies are now delivering integration between the Altitude uCI suite and I6NET VXI* video over IP/3G components for Asterisk. The combined solution offers a set of tools that include advanced Video Interaction features which allows contact centers to ensure continued innovation and customer satisfaction at the lowest cost possible. Contact Center Market trends are increasing demand for new and more customer care channels; Video is one of the top features required to improve new services for short to medium time. Sources: Press Releases – Alianza entre Altitude Software e I6NET
April 13, 2010

Top Linux Distribution Packages Downloads to install your VXI* VoiceXML browser for Asterisk

… And the winner is: “CentOS 5”. Since VXI* 4.4 last release our software suite is available in several Linux OS binary packages to get a fast,easy and reliable intalation process. Most of developers and users are selecting CentOS packages (CentOS, Redhat, Mandriva,…). Concerning, 64bit vs 32bit systems adoption represent less than 20% for now but it’s growing fast for new servers CPU/RAM (>4Gb). More: http://www.i6net.com/downloads/
April 3, 2010

New Support via Twitter at I6NET

We are please to add a new option to share faster new ideas, suggestions and answers with our customers via Twitter. An easy web form is available at Followbase site: http://www.followbase.com/i6net Now, you can write @i6net a short text (140 chars) or tiny link for your: Ideas Problems Questions For other questions our ticketing system is: Mail: support@i6net.com (ticketing system) Monday – Friday / 9 am – 5 pm GMT+2 customer’s business hours (max. time 48h) Thanks for your continuous support!
April 1, 2010

Opus Research: Version of VXI* for Asterisk Now Runs in Amazon EC2 Cloud

Opus Research is featuring I6NET in an article by Dan Miller entitled “Version of VXI* for Asterisk Now Runs in Amazon EC2 Cloud”. Here is a brief snippet: Earlier this month the the folks at i6Net Technologies showcased the release of a new version of its VXI* VoiceXML browser here. In a series of subsequent posts, the site offered pointers or suggestions regarding implementation of VXI* as a “plug in” for Asterisk-based IP-PBX’s including a set of virtual solutions where the browser is running in association with an instantiation of Asterisk 1.4 virtual PBX in Amazon’s EC2 (Elactic Compute Cloud) data centers […] Optimization of EC2 to boost the performance of Asterisk seems to have begun in earnest roughly a year ago. Adding speech-enabled IVR using i6net’s beta program for testing VXI based VoiceXML scripts in EC2 began the following […]