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Date archive: April 2011
8 Lessons to improve your Phone Services
Today, most customers or consumers are aware about bad phone technology usage. Telephony is like every other technology, neither good nor bad, it’s how we use it. Think about it, otherwise you may be damaging your brand image instead of increasing customer’s satisfaction. To build a well designed phone service checks these 8 lessons and…
SVG format to design nice Video IVR (IVVR) menus with VXI*
Build your video IVR menus using SVG format. VXI* VoiceXML Browser 6.0 supports SVG format with the vxml <audio> tag like major web browsers does! With this feature, implementing a nice video menus or adding a wallpaper picture become really easier to design and to update. No pixels resizing, your content will always fit well…
Some pictures from “Tecnología a la Carta – Primavera” 2011!
Thanks to all attendees of “Tecnología a la Carta – Primavera 2011” organized by Altitude Software and I6NET. We hope you will enjoy these pictures from our yesterday’s event: at Fortuny – Madrid (Spain), where we have discovered all about Video Contact Centers. Speakers: Jose Manuel Ceruelo – Presales Manager at Alitude Software Ivan Sixto…