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Date archive: June 2012
Spanish Red Cross unveils its Video Contact Center for Teleassistance #IVVR [video]
![Spanish Red Cross unveils its Video Contact Center for Teleassistance #IVVR [video]](http://www.i6net.com/wp-content/themes/dt-nimble/timthumb.php?src=/wp-content/uploads/2012/05/blog_idea.png&zc=1&w=210&h=210)
The Spanish Red Cross unveils the latest Video Contact Center for Teleassistance (called “Videoatención” in spanish) designed to help Seniors and develop domestic programs. This service represents a new evolution for contact centers rollouts over the years. Watch the online video at Red Cross TV [Spanish]: http://www.cruzroja.tv/video.php?MetaDataID=18551 Today, Seniors are one of the most important…