We are pleased to announce a next Webminar event with our partner Avanzada7 to talk about all our products suite, last updates, and all advantages and benefits on working with VoiceXML over Asterisk servers. This Webminar is a new way to discover our products sharing questions and comments with our product’s manager in short keynote of 30 min duration.
Please register here: https://www3.gotomeeting.com/register/339450910
When:
- Title: “VXI*, Plataformas IVR / VoiceXML para Asterisk con I6NET”
- Wednesday February 1, 2012 at 4:00pm (CET Europe/Madrid)
- Language: Spanish (ES)
- Duration 30 min
Contents:
- Introduction to I6NET
- Why Asterisk and VoiceXML?
- VXI* VoiceXML browser for Asterisk
- Software Extensions
- Cloud-Ready Telephony
- IVR Packages for Avanzada7 Online Store
Space is limited, reserve your webminar here!
Flash or HTML5 that is the question? Piehead has compared the two approaches, and compiled an infographic outlining the pros and cons of each. Overall, neither Flash nor HTML5 can safely be ignored.
Source: http://www.piehead.com/blog/2012/01/flash-vs-html5
We are pleased to share this very good article by John Stepp from InsideCTI about The Future of Video in the Contact Center. There’s very few contents about video contact centers but technology is ready for the next big thing for human communications and businesses.
By John Stepp, InsideCTI
When I was on the phone recently with my website provider, I really would have liked to have had a video connection. I am certain that I could have gotten more out of the call if it was video. At least it was a real time call and not through e-mail. The voice inflections gave me enough doubt to go ahead and pursue an alternate provider. Then again, video might have given my web site provider the ability to instill the confidence necessary for me not to pursue and alternative provider. And that is the point. Sometimes the best way to communicate is through video.
Someday our one on one communications will be mostly video. Pinpointing that exact time is difficult, but my proposition is that it will be sooner rather than later. Once the transition is in full swing, contact centers will already be fully video operable. Even today, there are some trends that will make video communications between callers and agents viable for many.
Some of the trends are:
- Inexpensive Video Services Available on any Computer
- Smartphones and Tablets with Front and Rear Cameras
- Push Technologies to Computers and Mobile devices
- A Growing Comfort Level with Video Communications
- The Greater Collaborative Experience with Video
(more…)
Our new VXI* VoiceXML browser presentation 2012 on Slideshare:
Table of contents:
- Slide 01: Title
- Slide 02: VXI* About…
- Slide 03: Why VoiceXML
- Slide 04: VXI* Linux Packages
- Slide 05: VXI* 32bit/64bit
- Slide 06: Asterisk 1.4, 1.6, 1.8
- Slide 07: VXI* Update/Upgrade
- Slide 08: Hardware Servers
- Slide 09: Asterisk Telephony boards
- Slide 10: VXI* Cloud-Ready
- Slide 11: Xtras* Software Extensions
- Slide 12: Xtras* Text-to-Speech
- Slide 13: Xtras* Automatic-Speech-Recognition
- Slide 14: Xtras* MRCP Client
- Slide 15: Xtras* Outbound Dialer
- Slide 16: Xtras* Video IP/3G
- Slide 17: Xtras* Flash/RTMP Server Channel
- Slide 18: Xtras* Call Recorder MP4
- Slide 19: Xtras* IP Cameras RTSP
- Slide 20: 5 years of VXI* since 2006
- Slide 21: Thank you!
Entering 2012, we are please to announce a new important packaging update of the VXI* VoiceXML browser 6.3 release. First, we will provide more packages for most Linux OS kernels, base on Linux Debian and CentOS/Redhat distributions. Now, you can install VXI* on latest CentOS 6.0, 6.1, 6.2 kernels both 32bit or 64bit. By the way, the previous packages for CentOS 5 have been updated too.
Download all our packages:
More information: http://www.i6net.com/downloads/
We are very pleased to present the 6.3 release ref. 2011-01-05 of our VXI* VoiceXML Browser for Asterisk. There’s improvements and new specific features that will provide you the best IVR / IVVR experience for your voice and video telephony projects. VXI* 6.3 is suitable for production platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). Now, our development team is working on the 7.0 release!
Many Linux OS Distributions versions available based on:
You can download these new binary packages from this website for registered users.
Powered by I6NET Software
New features added and modifications:
- add: Support of date/time DTMF builtin grammars.
- add: Configuration parameter to disable to touch the entries (no write in the table).
- add: Support audio attributes maxage and maxstale.
- mod: Correction of the false VXI connection lost.
- add: Parameter monitorformat to set the monitor file format.
- mod: Support attribut expr in the tag grammar to evaluate the url (not standard).
- mod: Support attribut tag in the tag grammar (not standard).
- add: New transfer prefix “outgoing:”, better then the standard originate.
Thank you for your continuous support!
I6NET will be present at next GSM Mobile World Congress (formely 3GSM World Congress) Barcelona, 27 February – 1 March 2012, at French Pavilion UbiFrance on Hall 2, Booths 2F49 and 2E47.
The venue for Mobile World Congress, is located in Fira Montjuïc the centre of Barcelona:
Fira de Barcelona
Avinguda Reina Maria Cristina, s/n
08004 BARCELONA
To meet us, please send an email and select our company I6NET at ULEX‘s booth for a meeting during the congress with our managers.
About 3GSM Mobile World Congress
The GSMA Mobile World Congress (formerly 3GSM World Congress) combines the world’s largest exhibition for the mobile industry with a stimulating and insightful congress that brings together prominent leaders and personalities from mobile operators and equipment vendors, as well as Internet and entertainment professionals.
The 2012 Mobile World Congress – Barcelona is expected to attract approximately 50,000 attendees and 1.400 exhibitors, so don’t miss this unrivalled opportunity to conduct business, discuss the hottest trends in mobile communications, and help define the industry’s path to continued growth.
Official website: www.mobileworldcongress.com
Our new corporate presentation 2012 on Slideshare:
Table of contents:
- Slide 01: Title
- Slide 02: Mission
- Slide 03: VXI* VoiceXML Browser
- Slide 04: Why Asterisk, The Open Source PBX
- Slide 05: Why VoiceXML
- Slide 06: 360º Voice & Video Solutions
- Slide 07: Management Team
- Slide 08: Partners and Customers
- Slide 09: Digium Partnership
- Slide 10: Support
- Slide 11: Datacenters
- Slide 12: Social Networks
- Slide 13: Thank you!
I6NET and Avanzada7 are business partners since 2008 providing many value added services and products for Asterisk’s platforms. Avanzada7′s online store is leading VoIP and Open Source Telephony products distribution in Spain, now offers VXI* software to deliver advanced IVR solutions for Asterisk powered by the VoiceXML open standard. The online store is expected to be of particular value to spanish and portuguese’s VAR’s who seek the convenience of online retailing for their projects’ needs.
More information:
http://www.avanzada7.com
