Call Center Magazine (IFAES) asks: “What can do Asterisk for Call Centers?”.
It’s a simple question… Call Center technology’s experts give many answers about their Asterisk’s experiencie today.
Asterisk, is the Open Source PBX for call center platforms, runs on Linux and supports most of telecom protocols. Iván Sixto from I6NET and our partners InfoSpeech – Fonetic, Altitude Software, PresenceCo are interviewed by Call Center Magazine about their business and technology point of view. Today Asterisk choice is not only a question of cost effectivity, flexibility or integration… it’s a mature business solution that small, medium or distribuited IP/TDM call center must consider.
Read more at:
IFAES – Call Center Magazine Article – March 2009