The company AMBISER has developed a new voice portal system designed to improve citizen care for the Public Administration Sector
September 07, 2009 – AMBISER INNOVATIONS will present at “VoIP2Day”, a fair dedicated to communication systems for voice over IP to be held in Madrid next SIMO Network 2009 Congress 22-24 September, the solutions developed for the citizen attention based on the voice portal services and the I6NET VXI* VoiceXML browser.
A voice portal is a website where citizens can access through a simple phone call, no need for a PC. The user interacts with the service using the telephone keypad or the voice. The system is able to recognize it and then generate the voice to offer a response.
The voice portal system developed by AMBISER is designed to be implemented basically in Public Administration, such as the Avila City Council, which has already added it to its citizens services.
These voice portal solutions provide to the users, quickly and easy, consultation and access for a range of services, such as the request for an appointment to perform an administrative formality, consultation lists, registrations or to send complaints or suggestions that improve, ultimately, the Public Administration contribution to citizens.
The exhibition “VoIP2DaY“, which this year celebrates its second edition to be held September 22-24 at the Convention Center North, Feria de Madrid (IFEMA), is focused on communication via voice and video over IP, transmission protocol on internet that voice portal services uses.
AMBISER was founded by a group of engineers with deep experience developing solutions and services for Public Administrations. 3G, streaming web portals, document management, BPM, web portals, are only some of the solutions that AMBISER offers to its customers. AMBISER solutions are the result of a strong innovation policy.
AMBISER | calle Puerto de la Morcuera, 13 – 280919 Leganés (Madrid) – Spain
info @ ambiser . com | www.ambiser.es
I6NET Solutions and Technologies Limited is a pan European company specializing in the development of new applications and advanced communication solutions. Its innovative VoiceXML browser and applications technology enables the creation of interactive voice and video IP/3G services to access multi-lingual and dynamic contents.
I6NET | calle Magallanes 13 – 28015 Madrid – Spain
info @ i6net . com | www.i6net.com