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I6NET and Orecx partner to offer IVR over Voice Recording solutions to Asterisk platform

ines | Press Releases | Tuesday, May 11th, 2010

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Madrid, Spain and Chicago, USA. May 10, 2010 — I6NET, a company specializing in sophisticated VoiceXML browsers for speech applications, and Orecx, a company specializing in voice recording, announced a partnership today for integration of their products for the Asterisk telephony platform. The combination of I6NET VXI* VoiceXML browser and Oreka Voice Recorder significantly improve the value proposition of implementing sophisticated solutions with Asterisk.

VXI* VoiceXML browser for Asterisk provides the ability to rapidly develop and deploy innovative VoiceXML-controlled voice and video applications in VoIP, PSTN, and 3G-324M networks. VXI* is fully compliant with W3C VoiceXML 2.0 and some 2.1 specifications, and can easily integrate automatic speech recognition (ASR) and text-to-speech (TTS) systems to enable advanced IVR/IVVR applications, voice and video communications, and real-time video calling applications. VXI* interpreter is pluggable into standard Digium Asterisk PBX releases. The solution is scalable as well as affordable.

Oreka allows clients to search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number or other customer requirements. The VoIP Ready Oreka TR enhances the Oreka GPL recorder that runs on all computer operating systems and integrates with any phone system. Access to the calls is provided with standard browsers like Internet Explorer or Mozilla Firefox, without installing any additional software. Replay of calls works with a standard Media Player. Powerful and flexible search criteria allow for immediate and accurate retrieval of required calls.

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I6NET and Vestec partner to bring a high-quality, low-cost VoiceXML browser and speech recognition engine solution to Asterisk platform

ines | Press Releases | Monday, May 10th, 2010

vestec

Madrid, Spain and Waterloo, Canada (PRWEB) May 7, 2010 — I6NET, a company specializing in sophisticated VoiceXML browsers for speech applications, and Vestec, a company specializing in robust affordable speech recognition engines, announced a partnership today for integration of their products for the Asterisk telephony platform. The combination of I6NET VXI* VoiceXML browser and Vestec Speech Engine significantly reduces the cost, time, and difficulty of implementing sophisticated speech recognition solutions with Asterisk.

VXI* VoiceXML browser for Asterisk provides the ability to rapidly develop and deploy innovative VoiceXML-controlled voice and video applications in VoIP, PSTN, and 3G-324M networks. VXI* is fully compliant with W3C VoiceXML 2.0 and some 2.1 specifications, and can easily integrate automatic speech recognition (ASR) and text-to-speech (TTS) systems to enable advanced IVR/IVVR applications, voice and video communications, and real-time video calling applications. VXI* interpreter is pluggable into standard Digium Asterisk PBX releases, including Asterisk Business Edition. The solution is scalable as well as affordable.

Vestec’s speech engine significantly broadens the market for speech recognition with Asterisk by offering a high-quality, standards-based, easy-to-use solution at fraction of the cost of conventional vendors. The engine costs $99 per port, without any minimum port license purchase requirement. It is easy to install, supports industry standard grammar format, provides a vocabulary size sufficient for a wide variety of speech applications, and supports all major Asterisk releases and Linux distributions on both 32 and 64 bit machines. A starter kit, comprising a specially priced one port perpetual license for a full-feature standard engine, is available for only $25.

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Altitude Software partners with I6NET to deliver advanced Video IP contact center services

ines | Press Releases | Friday, April 23rd, 2010

ALTITUDE SOFTWARE - LOGO

As of today, both companies are now delivering integration between the Altitude uCI suite and I6NET VXI* video over IP/3G components for Asterisk. The combined solution offers a set of tools that include advanced Video Interaction features which allows contact centers to ensure continued innovation and customer satisfaction at the lowest cost possible. Contact Center Market trends are increasing demand for new and more customer care channels; Video is one of the top features required to improve new services for short to medium time.

Sources: Press Releases – Alianza entre Altitude Software e I6NET

I6NET makes Loquendo TTS technology to interoperate with available Asterisk platforms through its VXI* VoiceXML browser connectors

ines | Press Releases | Wednesday, February 24th, 2010

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February 24th, 2010, Turin, Italy and Madrid, Spain. Loquendo, global speech technology provider, and I6NET, provider of IP/3G telephony IVR/IVVR solutions for Asterisk, today announced a new updated for their integration of Loquendo Text-to-Speech (TTS) into VXI* VoiceXML browser for Asterisk platforms.

With VXI*, customers can connect Loquendo’s high-quality TTS voices to send and receive voice and video messages, access podcasts, newspapers, etc., all leveraging on Loquendo’s highly intelligible and human-like text-to-speech.

VXI* use a high-optimized integration with Asterisk that provides advanced voice & video services, including protocol conversion, SSML, media conversion and streaming, application logic and third party integration. It supports industry standards for and is compatible with all devices supported by Asterisk.

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Kapanga, the Video over IP Softphone for your VXI* IVVR Services

ines | Press Releases | Monday, February 22nd, 2010

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February 22th 2010, Washington – USA, Madrid – Spain. We are very proud to announce our partnership and technical collaboration with Ecotronics the creators of Kapanga an amazing video softphone for IP communications. I6NET’s team is working with Ecotronics since years but the convergence of our products is today a real new step for video business solutions. Kapanga is available for Windows, Linux, Android, Windows Mobile and support most of Video and Audio codecs used for Voice or Video over IP Telephony Services.

More information about Kapanga: http://www.kapanga.net

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Call Recording and Speech Analytics over I6NET VXI* VoiceXML browser and Verbio Technology

ines | Press Releases | Monday, February 8th, 2010

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February 5th 2010, Barcelona, Madrid – Spain. In today’s challenging customer contact centre environment, customer service representatives spend the majority of their time dealing with complex and time-consuming calls. So it is ever more critical that they handle these calls according to corporate guidelines. In addition, contact centres across many sectors are dealing with increased regulation, creating the need to monitor potential compliance issues, and resolve these swiftly, before they escalate into serious problems.

These challenges apply to contact centres of every size. The VXI* – Verbio Speech Analytics over Asterisk provides a scalable solution, with applications tailored to the needs and budgets of both large and small contact centres. And, because it is based on an open architecture, it can co-exist easily with your existing contact centre IT infrastructure and others PBX systems. Designed for huge volumes of recordings VXI* VoiceXML browser is able manage intelligent call routing and call recording rules in front of a transfer to ACD or agents. Verbio Speech Analytics will provide phonetic audio search engine allowing you to evaluate up to 100% of your recorded calls by VXI*.

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Phemium Consultant, the first SaaS Video Teleconsulting platform in a web portal or 3G

ines | Press Releases | Wednesday, February 3rd, 2010

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February 3, 2010, Madrid, Barcelone – Spain. ANDROME partners with I6NET for its Phemium Consultant platform (www.phemiumconsultant.com), to provide dynamic voice/video menus for remote consulting  for both phone and 3G phone calls. We are please to collaborate in a new kind of advanced on-demand business video platforms.

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Phemium Consultant

While most of the companies sells their products in an e-commerce portal, those that provide professional and consulting services use their websites as an advertising tool only. There are no tools to manage and control comprehensively their service offerings, consultor resources and online transactions, in addition to communications, all essential to move their consulting business online. Phemium Consultant is the first application (SaaS) that manages comprehensively the business processes to offer and provide in real time teleconsulting services in a web portal or 3G.

More information: PhemiumConsultant – Video Demos

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I6NET selects Infratech Solutions to manage its datacenters’ infrastructures evolution

janus | Development, Press Releases | Monday, November 2nd, 2009

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I6NET is in continuous systems growth in order to provide more and better solutions base on all our technology components for the Next Generation Telephony. Today, we are please to announce, Infratech Solutions services renewal for all our IT management operations of virtualization, research & development servers and support for colocation services. With Infratech, our servers are maintained by the best system engineers with highest carrier conditions at VerizonBusiness / Interxion sites. Infratech and I6NET work together to deliver the high quality of services for our IVR / IVVR platforms. “Our teams are working really close since several years and share a strong commitment. Datacenter management becomes a very different task with them”, says Iván Sixto CEO of I6NET.

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MyVocal Releases The First Speech-Controlled Mobile Content Service Powered by I6NET’s VXI* VoiceXML Browser

janus | Press Releases | Tuesday, September 22nd, 2009

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September 22, 2009, San Diego, California USMyVocal, a developer of the innovative mobile services and applications, announced today the release of the first speech-controlled mobile content service for commuters.

MyVocal brings various spoken audio content to millions of mobile users worldwide. It provides access to podcasts, audio books and magazines, streaming radio, and various interactive services through any phone. Using i6NET’s technology, MyVocal users can now control the service with simple spoken commands, making MyVocal a robust on-demand mobile radio available anytime, anywhere.

MyVocal is a simple application that can change your life – it helps you listen to any of your content instead of reading it. The beauty is that you can listen to your content while commuting using just your cellphone – even a very basic one,” said Alex Patsko, CEO & co-Founder of MyVocal. “We believe that with MyVocal, you can utilize your commute time more wisely, getting more things done on the go, and eventually spend more time with your family and friends.”

MyVocal provides a complete white-label solution for content publishers, helping them bring their content to their commuting audience, and monetize this channel with advertising and mobile micro-payments. The MyVocal platform includes over 60 APIs that help integrate MyVocal with various 3rd-party applications and services.

“MyVocal is a flexible and highly scalable platform based on the open source technologies and standards such as Linux, Java and VoiceXML. One of the key components of our platform is the I6NET’s VXI* VoiceXML browser, which ensures seamless content delivery and speech-controlled user interface.” said Eugene Silin, CTO of MyVocal. “It takes literally just a few hours to scale-up the capacity or roll-out the service to a new country. A big part of this extensibility is possible thanks to i6NET’s VXI* VoiceXML browser which is seamlessly integrated with Asterisk.”

“We are happy that VXI* powers such innovative service as MyVocal”, said Iván Sixto, CEO and Business Development Manager of I6NET. “We have enriched the functionality of VXI* with several speech recognition and audio player features important for MyVocal users, and we are very excited to see how the MyVocal service is taking off, and bringing speech-controlled content services to consumers. We have had a real pleasure taking part in this project.”

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Voxbone and I6NET Complete Interoperability Test for 3G Video-to-Mobile-Phone Services

tech | Press Releases | Monday, September 21st, 2009

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Voxbone’s Call Origination Services Certified to Work With I6NET VXI* IVVR 3G Video Telephony Solutions

BRUSSELS, Belgium and MADRID, Spain – Sept. 21, 2009Voxbone, a leading provider of international VoIP origination services and DID (direct inward dialed) numbers, and I6NET, a global software vendor for interactive voice and video software platforms, today announced completion of interoperability testing between their offerings.  The successful teaming of the partners’ services and platform opens up the potential for wireless carriers to bring mobile video services to market quickly.

The success of their test proved that calls from 3G mobile phones to Voxbone DIDs can retrieve and play chosen video content through I6NET’s voice and video browser, using a wireless voice channel. The teamed technology does not require the caller to have a data plan, or to download any software.

In the application tested, a caller using a 3G phone was able to view the live video of any of four remote surveillance cameras. This required a call to a Voxbone DID number, forwarded over IP to an IVR (interactive voice response) application running on I6NET’s VXI*’s voice and video browser. The application requested and received the touch tones that enabled the caller to select and control one of the four cameras.

I6NET’s VXI* then streamed video from the selected source back to the mobile phone. To make this possible, Voxbone had to ensure that the video signal would remain uncompressed, using a 64-kbps channel from its IP backbone up to the PSTN and 3G partners.

The video-to-mobile technology works with typical 3G-compatible phones, such as the Motorola A1000, Nokia E65 and N70, Blackberry Storm 9500 and Sony Ericsson z610i. It currently operates in the United Kingdom, Belgium, France and Spain; Voxbone plans to add other countries in early 2010.

Video Streaming Through a Wireless Voice Channel

“The integration of Voxbone and  I6NET offerings shows that common telephone numbers can now be used to watch videos transmitted from anywhere in the world through a local call,” said Rod Ullens, Voxbone CEO. “The delivery of video services is an emerging area of growth for Voxbone.”

In teaming with Voxbone, I6NET has gained access to local numbers from several countries through one IP interconnection, instead of needing separate interconnects, via traditional, TDM PRI channels, to separate carriers. This aggregated IP interconnection opens new horizons for automated and remote video applications.

“The completion of interoperability testing with Voxbone is another great step in the progress of 3G video telephony, and in the success of a new generation of carrier-grade service providers,” said Iván Sixto, CEO and business development director at I6NET. “It allows service providers to bring video services to market smoothly and quickly while eliminating high capital requirements for TDM infrastructure.”

I6NET’s VXI* product is an IP Multimedia Subsystem communication service implemented in software, allowing network providers to unify voice and video traffic within a single network. VXI* is provided with an unlimited perpetual license, on-site training, and technical support and upgrades.

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