We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses.
Today, there’s 6 major key factors to consider:
- Users are demanding more multimedia interactions and realtime video
- All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams
- Social medias are changing people’s and consumer behavior and expectations
- Videocalls add new ways to sell, negotiate, support, promote, advice, hire…
- IP Networks are ready for a Video Services Revolution within communications
- Big Internet players like Apple, Facebook, Google, Microsoft are adding new video services
Video Channels/Protocols for your VXI* IVVR platforms:
- Video h323 (videoconference devices)
- Video SIP (videophones, softphones, trunks)
- Video Flash/RTMP (web browsers, tablets, flash applications)
- Video 3G-324m (UTMS wireless networks and 3G mobiles devices)
- Video Mobile Apps iOS/Android (iPhones, iPad, Android smartphones…)
