We are very pleased to unveil our new online demo service allowing you to test an IVVR (powered by a Flash/RTMP Server Channel and Video IP/3G over a VXI*/Asterisk Server) and make amazing videocalls over the web by yourself! First, you have to register your web phone to our demo-server (using a default user: guest1 or any other). Then just clic-on the “Register” button and the web phone status will be set to Online. Then you can call to any demo number entered and pressing “Call” button. The numeric keypad in the left-bottom corner can send DTMF during the calls for menus and options. Follow our instructions and try it now! URL: http://demo.i6net.org/phone/ User Guide: [download id=”153″ format=”1″ autop=”false”] Videocall Peer-to-Peer: Register using a name or number: demo1 Register using another name or number from another computer: demo2 From demo1, […]
ISCIII (Instituto de Salud Carlos III) leads Telemedicine research and development projects in Spain providing most advanced mHealth solutions for many important Hospitals and Health industries. At I6NET, we are pleased to share with all our readers this amazing new service providing mobile health cardio monitoring to real patients and connecting them to doctors through video calls. That’s an ahead of its time mHeath and telemedicine service for cardiovascular diseases developed and sponsored by ISCIII for Hospital Ramón y Cajal (Madrid, Spain). Video: http://bcove.me/h28wxjqp More information: https://hazlo.telemedicina.isciii.es/
The most advanced VoiceXML browser for Asterisk ever made. Vxi* 11 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8, (10), 11, 12 kernels! (all Asterisk’s pre-built packages will be available for download soon). This new IVR / IVVR component includes a lot of improvements, all users with previous maintained versions can upgrade today. You can also check our Changelog. Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from our website. Powered by I6NET Software New features added and modifications: add: Support for Vestec binary grammars. mod: Correction to disable the account mark. mod: Correction with the object Curl and Json parsing. add: Add new log file (voicexml.log) generated from tag <log>. mod: Add property interdigittimeout […]
Picture: “Her” (film) – A man talking to a machine… Natural Language Understanding (NLU) can be a complementary in-side programing feature or a specific engine for an IVR. Currently, NLU is still an emerging technology but its nearest evolution is already starting to change the business of customer service. Within our global economy, every resource, every process, every system is pushed to the limits to be more and more automatized and efficient. Some years ago, thinking about driverless cars replacing drivers wasn’t considered a short-term reality, but today in 2014, there are many companies working on creating and making a reality the first comercial self-driving car. Evolution is coming to phone services, by adding a layer of NLU to your IVR, customers can hold amazing dialogs with your system, that you may have not imagine yet. Currently, most NLU engines are built to work with VoiceXML, […]
The most advanced VoiceXML browser for Asterisk ever made. Vxi* 10 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8, (10), 11, 12 kernels! (all Asterisk’s pre-built packages will be available for download soon). This new IVR / IVVR component includes a lot of improvements, all users with previous maintained versions can upgrade today. You can also check our Changelog. Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from our website. Powered by I6NET Software New features added and modifications: mod: Set transfer variable if callee hangup (near_end_disconnect). add: Internal objects to process function:, set:, get:, execute: and application: prefix. mod: No wait after a grammar command. add: Integration of Ressource Speech for Google Speech API. […]
An new interesting report from ContactBabel has revealed that the average cost of a telephony IVR self-service session is 65p, compared to £3.87 for a live agent call, £3.70 for an agent-handled email and £3.00 for a web chat session. “While the future of customer contact will involve the extremes of highly personalised live service on the one hand, and the increasing use of automated systems on the other, we’re seeing that businesses and solution providers are looking to build strong links between automated and live service options to support seamless transitions as required,” said Steve Morrell, author of the report. “Self-service can truly be ‘win-win’ for customers as well as businesses. In the past, most self-service has been about cutting businesses’ costs, but the joined-up thinking now being shown and the increasing acceptance that it’s now an omnichannel world is […]
The most advanced VoiceXML browser for Asterisk ever made. Vxi* 8.2 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). This is the latest release of the 8.X series, all users with previous maintained versions can upgrade today. The next version will be Vxi* 10 and it will support all Asterisk 1.4, 1.6, 1.8, 10, 11, 12 kernels! You can also check our Changelog. Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from our website. Powered by I6NET Software New features added and modifications: mod: Set VXML_ERROR if an account reach the max limit. add: Add parameter ‘speechmaxtimeout’ (use property maxspeechtimeout too). add: Add parameter ‘systemname’ for asterisk […]
Today, we are pleased to unveil our new webphone template (Web Browser Client*) to make voice and video calls from anywhere with an Internet access to any PBX system (Asterisk, Avaya, Cisco or others…) or making peer-to-peer calls from a website. This web call solution works directly on any desktop web browser (Firefox, Chrome, IE, Safari, Opera,…) equiped with a flash player (that’s currently 99% of current web browsers), no external plugins, no browser extensions installation or java applets will be required. Remember, this solution doesn’t require to implemente a Flash Media Server, it works directly over Vxi*/Asterisk servers with a native call processing in RTMP protocol. [anything_slider title=”” column=”full-width” autoslide=”3000″ slider_id=”11601″/] Main features: Fully customizable GUI (open source SWF) Call transfer to an external/internal SIP extension Nat pass thru / works on any WIFI / 3G / 4G data […]
We are pleased to unveil some key elements of our next Vxi* VoiceXML browser evolution in 2014. Vxi* 10 will be a major change, following Asterisk’s evolution itself. The primary goal is to provide new support to all Asterisk kernels 1.6, 1.8, 10, 11 and 12 for Q1 and Q2. Past year, Vxi* 8.X had already made significant improvements like adding VoiceXML 2.1 full compliance and a better TTS/ASR integration with most engines available in the market. All of this, will be also included into Vxi* 10 framework! [dt_divider style=”narrow”/] Vxi* 8.X, previous release 2013 Asterisk 1.4, 1.6, 1.8 kernel support New Linux OS Debian 7 support VoiceXML 2.1 standard support VoiceXML interpreter improvements and fixes Verbio 9 ASR support Nuance TTS/ ASR improvements with MRCP Nuance SSML integration improvements Others updated for SIP / RTMP channels Vxi* 10, next […]
We are pleased to share with your a small Real Time Communications (RTC) demo from our Labs running both our SDK for iOS and Android to make your own apps videocall-enabled. Quality results are really good as you can check here by yourself, you will get soon two interoperables SDK to connect your Vxi*/Asterisk services from any smartphone or tablets: Client* RTMP for iOS SDK Client* RTMP for Android SDK Video: [framed_video column=”three-fourth”]http://youtu.be/SoeZkSUN0LI[/framed_video] Youtube link: http://youtu.be/SoeZkSUN0LI
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