José M. Izquierdo exhibits the benefits of Voice Portals solutions for citizens care. Valladolid – Spain, June 1, 2009. – The City hall of Avila, represented by its CIO, presented its voice portal solution developed by Ambiser with the I6NET’s technology. José M. Izquierdo emphasized on the closeness and service capacity to the citizen that the phone has nowadays opposite to the Internet potential. These phone services provide innovation and more capacities to the public administrations like the appointments’ reservation self-service, its integration with the current citizen’s web portal and the synchronization between both channels for the actuality events publishing.