The President of the Community of Madrid, Ignacio Gonzalez visits the main Red Cross Video Contact Center to announce new Teleassistence services for 4.700 majors. [framed_video column=”two-thirds”]http://www.youtube.com/watch?v=9hq6jS42PDM[/framed_video] Link: http://www.youtube.com/watch?v=9hq6jS42PDM [dt_divider style=”narrow”/] Want to know more…
[anything_slider title=”Red Cross Video Teleassistance Service will increase to 4700 users in January” column=”full-width” autoslide=”5000″ slider_id=”11725″/] The President of the Community of Madrid, Ignacio Gonzalez visits the main Red Cross Video Contact Center to announce new Teleassistence services for 4.700 majors. It’s a new way to provide the most advanced services in the Capital of Spain, and I6NET very proud to be the technology provider of this platform with our partner Altitude Software. This is new challenge for the 21st century Red Cross services, that allow to manage much more people, really faster and with the best online communications thanks to our real-time video systems. [button_icon icon=”none” url=”http://www.i6net.com/dt_portfolio/red-cross/”]Case Study[/button_icon] [dt_divider style=”double-gap”/] Article in Spanish: El servicio de videoatención, dentro del programa de teleasistencia domiciliaria, se “intensificará” a partir del 1 de enero de 2014 con la intención de superar los […]
Viziyoo is now available for your iPhone and iPad too. After some weeks we have released the new iOS app. which allows you to share a real-time video when your are calling. It works over any WI-FI or 3G data access, you can call from your own cellular or any other external phone, no account is required to start enjoying smart video with all your friends. Viziyoo has been developed by I6NET and runs over our software components. One more thing… Viziyoo is also available on Android, both app. works using the same way. Now you can make video calls from any iOS, Android devices and Web browsers too. Source: Apple Store – Viziyoo app for iOS [dt_divider style=”gap”/] More information: http://www.viziyoo.com
Article in Spanish, posted by our Partner EXEVI Se ha demostrado que el hecho de que los interlocutores puedan verse, facilita y mejora las relaciones B2B y B2C. Actualmente, herramientas como Skype, Facetime, Tango, ooVoo permiten a cualquier usuario ver y hablar con otra persona desde cualquier parte del mundo y prácticamente sin coste. Este hábito se está difundiendo a gran velocidad y tiene mucha aceptación en todas las edades y perfiles de usuarios. En las empresas, también se está produciendo un cambio, en 2013, el 75% de las mismas declaran usar videoconferencia para ahorrar costes y mejorar su productividad. De momento, el uso del vídeo en entorno profesional es casi exclusivamente interno y por ello el gran reto que muchas empresas no perciben todavía, es poder usar el video para comunicarse con sus clientes. Varios estudios demuestran que […]
[framed_video column=”three-fourth”]http://youtu.be/5zID3xug4PI[/framed_video] Youtube link: http://youtu.be/5zID3xug4PI How it work At anytime during your phone call, both callers can launch Viziyoo to share video. Viziyoo can run over a WIFI or 3G (data) networks with a low IP bandwidth consumption. No account is required, we use only your phone number as your temporary ID. Make a phone call, and start talking with your friend Without hangup, go to the notification bar and select Add Video from Viziyoo Video will appear in few seconds and your call still running… You can stop or restart Video at any time or hangup your phone call Videocall features Flip Camera Start/Stop Video One more thing You can test yourself the application calling to our echo-test service: France: +33 485880136 Spain: N/A USA: N/A Enjoy video with Viziyoo!
We are pleased to unveil Viziyoo, a small cross-platform app. which allows you to share a real-time video when your are calling. It works over any WI-FI or 3G data access, you can call from your own cellular or any other external phone, no account is required to start enjoying smart video with all your friends. Viziyoo has been developed by I6NET and runs over our software components. What do i need to run Viziyoo? In summary: Android Smartphone (GSM/CDMA + 3G/4G or WIFI) Android Tablet (3G/4G or WIFI) + external phone (landline or cellular) Desktop Web Browser (IE, Safari, Firefox, Chrome…) + external phone (landline or cellular) Screenshots [anything_slider title=”” column=”one-third” autoslide=”0″ slider_id=”11340″/] One more thing Currently, you can run Viziyoo on any Android smartphone/tablet or any desktop Web Browser! A new Viziyoo iOS app. for iPhone and iPad is coming […]
Beyond improving call productivity and quality of service, any Contact Center has to be ready for the next Internet evolution challenges with new multimedia channels. Of course, you have to continiously optimize all your processes and quality to get the best call productivity, but also you have to focus much more on adding innovation to increase your Service Value. Videocall and Webcall over the Internet is the next big feature to increase the service value for most Contact Centers and make their services really different against competitors. As you know in 2013, most users are often connected to Internet with their computers and mobile devices to get any online information about your company before purchasing products or services. It’s impossible to ignore it, and continue doing things like in the past. From any business website or online store, the most efficient […]
One of the main questions and answers today about: What will be the future of making phone calls from any Web Browser? , , , , , … Most people who are reading tech news thinks that the future is already here, and HTML5 is a standard, which gives us possibility to create real-time audio/video communications () in desktop or mobile devices. Unfortunately, it’s not true. Let’s talk about what is real. [dt_divider style=”double-gap”/] [dt_divider style=”double-gap”/] [dt_divider style=”narrow”/] One more thing…? [dt_divider style=”narrow”/] Some other articles you may read: Flasphoner: Do you think HTML5-WebRTC Phone Ready? not yet OnSIP.com/blog: WebRTC, SIP and HTML5 brief introduction InfoWorld.com: WebRTC Browser communications standard has serveral hurdles clear Pro.Clubic.com: Interview w3c retour enjeux WebRTC Formtek/blog: WebRTC to Enable Peer-to-Peer Browser Communications [dt_divider style=”narrow”/]
[anything_slider title=”” column=”three-fourth” autoslide=”3000″ slider_id=”10888″/] New features: Settings, to change video, audio, fps, qos, screen size… Microphone on/off Webcam on/off Keypad on/off* Chat messaging (pop-up) Product Description: http://www.i6net.com/products/clients/web-browser/ Screenshots: http://www.flickr.com/photos/i6net/sets/72157633148790295/ Online Demo: http://demo.i6net.org/phone/ User Guide: [download id=”153″ format=”1″ autop=”false”] Videocall Peer-to-Peer Demo: Register using a name or number: demo1 Register using another name or number from another computer: demo2 From demo1, enter demo2 in the web phone and press the call button Now the web phone 2 is ringing… pickup the call, pressing the call button Videocall established! Videocall Demo (Tests): Call 0001 Video Stream 3GP! (your first video VoiceXML example!) Call 700 Echo Test (Video) For more information, about specific web videocall services over RTMP, please contact us. We will show you more interactive applications or video contact center configurations. Remember, all these demo services can work with a […]
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