March 17, 2014

I6NET and SESTEK Announce Partnership to add new TTS, ASR engines to Vxi

I6NET is pleased to announce a new Partnership with SESTEK allowing a complete integration of SESTEK TTS / ASR products for Vxi VoiceXML browser, our flagship IVR / IVVR Solutions for Asterisk. Madrid – Istanbul, March 14 2014 I6NET provides customers with Vxi, the most advanced VoiceXML IVR plugin for Asterisk. Asterisk is a free and open source platform framework for building communications applications on and is the most widely adopted platform of its type. SESTEK create speech technologies, thats’s important to I6net’s initiative because it enables new voices and languages for any phone self-service applications to be rapidly created and then deployed and centrally managed across a network of Vxi media servers. This new partnership allows much more customers to create IVR phone application and run several SESTEK languages whilst at the same time allowing them to choose a […]
November 12, 2013

I6NET Partners With Vicorp to provide it’s existing and new customers with Vicorp’s xMP Service Creation and Execution Environment

Slough, United Kingdom / Madrid, Spain – November 2013. Vicorp, the personalized self-service phone company, today announced that I6net, has selected xMP software as part of its IVR solutions in both hosted and premise solutions. I6net provides customers with the most advanced VoiceXML IVR plugin, Vxi*, for Asterisk. Asterisk is a free and open source platform framework for building communications applications on and is the most widely adopted platform of its type. Vicorp’s xMP ‘create once, deploy anywhere’ technology approach is important to I6net’s initiative because it enables self-service applications to be rapidly created and then deployed and centrally managed across a network of Vxi* media servers. This approach allows I6net customers to maintain a single set of self-service skills to rapidly create, deploy and manage several services whilst at the same time allowing them to choose a future proof […]
November 11, 2013

Fundación Tecsos aborda el proyecto piloto Enredate con la tecnología de Altitude Software e I6NET [Spanish]

Enred@te impulsa la utilización de los servicios digitales para optimizar la atención a los mayores Madrid, 7 de Noviembre, 2013.– Fundación TECSOS, junto con Cruz Roja Española y Fundación Vodafone, ha desarrollado el proyecto “Enred@te”, que tiene como objetivo impulsar la utilización de los servicios digitales, concretamente las redes sociales, entre las personas mayores que viven solas. Con ello, se verá mejorada su comunicación y socialización a través de nuevas formas de interacción y de la creación de espacios virtuales de convivencia, tanto con su grupo de iguales como con sus familiares y/o cuidadores. El proyecto piloto Enred@te parte de la solución “SocialTV”, que fue probada y validada también durante una fase piloto, en 2011, por un conjunto de 100 usuarios distribuidos en 15 Comunidades Autónomas y 41 provincias. Esta- fase  se llevó a cabo tanto desde los domicilios de […]
November 4, 2013

Vxi* 8.1 released!

The most advanced VoiceXML browser for Asterisk ever made. Vxi* 8.1 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). This new IVR / IVVR component includes a lot of improvements, all users with previous maintained versions can upgrade today. From now, we are working on the next Vxi* 9 / 10 releases that will support all Asterisk 10, 11, 12 kernels! You can also check our Changelog. Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from our website. Powered by I6NET Software New features added and modifications: add: Support dynamic ABNF grammars (from option/menus). mod: Set default inputmodes to “dtmf voice”. add: Get interrupted DTMF from synthMRCP. […]
October 3, 2013

La video-atención al cliente y la comunicación no verbal [Spanish]

Article in Spanish, posted by our Partner EXEVI Se ha demostrado que el hecho de que los interlocutores puedan verse, facilita y mejora las relaciones B2B y B2C. Actualmente, herramientas como Skype, Facetime, Tango, ooVoo permiten a cualquier usuario ver y hablar con otra persona desde cualquier parte del mundo y prácticamente sin coste. Este hábito se está difundiendo a gran velocidad y tiene mucha aceptación en todas las edades y perfiles de usuarios. En las empresas, también se está produciendo un cambio, en 2013, el 75% de las mismas declaran usar videoconferencia para ahorrar costes y mejorar su productividad.   De momento, el uso del vídeo en entorno profesional es casi exclusivamente interno y por ello el gran reto que muchas empresas no perciben todavía, es poder usar el video para comunicarse con sus clientes. Varios estudios demuestran que […]
October 1, 2013

Viziyoo demo [Video]

[framed_video column=”three-fourth”][/framed_video] Youtube link: How it work At anytime during your phone call, both callers can launch Viziyoo to share video. Viziyoo can run over a WIFI or 3G (data) networks with a low IP bandwidth consumption. No account is required, we use only your phone number as your temporary ID. Make a phone call, and start talking with your friend Without hangup, go to the notification bar and select Add Video from Viziyoo Video will appear in few seconds and your call still running… You can stop or restart Video at any time or hangup your phone call Videocall features Flip Camera Start/Stop Video One more thing You can test yourself the application calling to our echo-test service: France: +33 485880136 Spain: N/A USA: N/A Enjoy video with Viziyoo!
June 5, 2013

Video-enabled Contact Center [Video]

[framed_video column=”two-thirds”][/framed_video] Link: Subtitles: English French Spanish
June 5, 2013

Some pictures from #ASES2013 event!

We are pleased to share with you these nice pictures from ASES 2013 Event of Altitude Software. Thank you to all attendees and our partner Altitude Software! Link:
February 11, 2013

Enred@te wins “Best IT Social Project” Autelsi Award for 2013

We are very pleased to share with all our followers, this post about Enred@te: the first video call service for seniors deployed by Tecsos and Spanish Red Cross / Vodafone Foundation. This new service is running amazing video calls for Android tablets and web, powered by our latest RTC technology components. Read more about this post in Spanish: About Enred@te Project: Congratulations to Tecsos!
November 27, 2012

XCally integrates a VXML channel for Vxi*

We are proud to announce the fully integration with XCally, call center suite for Asterisk developed by XeniaLab, and  Vxi* VoiceXML Browser in order to provide IVVR (Interactive Voice & Video Response) and Web call enabled applications. xCALLY is a turnkey Customer Care Suite solution fully integrated with the Asterisk. The xCALLY suite is an amazing and complete multi-channel solution for Inbound, Outbound and Blended Contact Centers. [framed_video column=”two-thirds”][/framed_video] Video Source: Vxi* can work on the same Xcally server to provide many advanced new features like: Video calling over SIP, H323, 3G-324m, RTMP (prompt and record) Fax over VoiceXML TTS (Text-to-Speech) connectors ASR (Automatic-Speech-Recognition) connectors MRCP v1 and v2 Client for ASR (multi-grammar enabled) Text-to-Video (TTV) with HTTP connector [dt_divider style=”double-gap”/] About xCALLY xCALLY is a full call center suite, developed by Xenialab, providing each agent position with a flexible […]