June 16, 2011

Success Story: Valdepeñas’s City Voice Portal powered by VXI*

June 9th, 2011, Madrid, Spain. Valdepeñas is well known to produce one of the most famous spanish red vines from Castilla-La Mancha. This city has deployed a large innovative auto-attendant service for all its citizen to improve information and many public administration processes. Citizens can now get faster information 24×7, real time feedback, and manage better all their requirements to the Valdepeñas City Government just using their phone. Some key features are: Get information status for citizen’s requests Claims and suggestions management Sports facilities booking Appointment management Information Listing City news Emergency calls Polls management Ambiser has implemented SACVoz a set of VoiceXML applications integrated with the city government backoffice systems. SACVoz is running over Asterisk servers powered by VXI* VoiceXML browser from I6NET.   Spanish press release: Portal de Voz de Atención Ciudadana del Ayuntamiento de Valdepeñas El Ayuntamiento […]