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September 26, 2011

I6NET at next Voip2day 2011, the meeting point for the World of Voice and Video over IP in Spain

VoIP2DAY is born as point of meeting of the world of the IP Voice and Video in Spain. Join Iván Sixto, our CEO  at Altitude Software & I6NET’s conference to discover IP Video Contact Centers. To register for the event, please click here. Date: October 4, 2011 at 12h00 Location: IFEMA SIMO 2011, Madrid – Spain Where: Hall 7, Stand Voip2day Conference: Video Contact Centers IP Speakers: Eduardo Malpica / Iván Sixto Download: VoIP2Day Conference Schedule Day 1 More information: www.voip2day.net
September 13, 2011

IVVR Farming for 3G Streaming Live Video Services

The 3rd Generation Video Telephony value added service providers have seen the benefits of centralizing equipment as it reduces maintenance costs (everything is now managed as a whole) and increases equipment use, since equipment (such as Video IVR ports) can now be shared among 3G operators, thus lowering the overall number of required ports. Wireless telecommunication operators are rolling out UMTS / 3G networks and providing broadband internet speeds and ability for service providers / customers to access IVVR rich services such as video streaming and mobile TV. Live Video like TV contents are delivered thru RTSP streaming servers and prerecorded MP4 / VXML contends thru NAS systems. The proposed architecture basically supports any single point of failure. Thus, videocalls will continue to be processed even after a failure.   The following high availability features are: Dual SIP routers: OpenSER […]
August 1, 2011

Video Channels for your VXI* platform

Video Channels: Video h323 Channel Video SIP Channel Video Flash/RTMP Server Channel Video 3G-324m TDM Channel Video Mobile Apps iOS/Android (over RTMP)
July 29, 2011

All Video Channels/Protocols for an advanced IVVR

We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses. Today, there’s 6 major key factors to consider: Users are demanding more multimedia interactions and realtime video All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams Social medias are changing people’s and consumer behavior and expectations Videocalls add new ways to sell, negotiate, support, promote, advice, hire… IP Networks are ready for a Video Services Revolution within communications Big Internet players like Apple, Facebook, Google, Microsoft are adding new video […]
June 18, 2011

Video: Altitude Software and I6NET Primavera Event – Video Contact Center Demo – Spanish

Primavera 2011 Altitude Software Event Date: April 12th, 2011 Ivan Sixto, CEO / Business Development Manager of I6NET, is talking about Contact Center (CC) new Business Oportunities with Video Call Center Services over Internet and Cloud Telephony evolution. YouTube (shortlink):  http://youtu.be/6EgZYciFWUM More videos from Altitude Software: http://www.youtube.com/user/AltitudeSoftware Speakers: Jose Manuel Ceruelo – Presales Manager at Alitude Software Ivan Sixto – CEO at I6NET Keynotes (Spanish): [download id=”126″ format=”1″ autop=”false”] : Realidad de los Video Contact Centers…  (Jose Manuel Ceruelo) [download id=”127″ format=”1″ autop=”false”] : Video Contact Centers, Retos y Aplicaciones… (Iván Sixto) [download id=”128″ format=”1″ autop=”false”] : Casos Prácticos y Demo (Iván Sixto) Link to Flickr: http://www.flickr.com/photos/i6net/sets/72157626490041488/show/
April 22, 2011

SVG format to design nice Video IVR (IVVR) menus with VXI*

Build your video IVR menus using SVG format. VXI* VoiceXML Browser 6.0 supports SVG format with the vxml <audio> tag like major web browsers does! With this feature, implementing a nice video menus or adding a wallpaper picture become really easier to design and to update. No pixels resizing, your content will always fit well into your phone video screen. Scalable Vector Graphics (SVG) is a family of specifications of an XML-based file format for describing two-dimensional vector graphics, both static and dynamic. The SVG specification is an open standard that has been under development by the World Wide Web Consortium (W3C) since 1999. SVG images and their behaviors are defined in XML text files. SVG Free Editor Tool: InkScape Open Source SVG editor for many OS (Mac, Linux, Windows) Website – http://www.inkscape.org Please contact us for more information
April 13, 2011

Some pictures from “Tecnología a la Carta – Primavera” 2011!

Thanks to all attendees of “Tecnología a la Carta – Primavera 2011” organized by Altitude Software and I6NET. We hope you will enjoy these pictures from our yesterday’s event:  at Fortuny – Madrid (Spain), where we have discovered all about Video Contact Centers. Speakers: Jose Manuel Ceruelo – Presales Manager at Alitude Software Ivan Sixto – CEO at I6NET Keynotes (Spanish): [download id=”126″ format=”1″ autop=”false”] : Realidad de los Video Contact Centers…  (Jose Manuel Ceruelo) [download id=”127″ format=”1″ autop=”false”] : Video Contact Centers, Retos y Aplicaciones… (Iván Sixto) [download id=”128″ format=”1″ autop=”false”] : Casos Prácticos y Demo (Iván Sixto) Link to Flickr: http://www.flickr.com/photos/i6net/sets/72157626490041488/show/
August 27, 2010

MPEG LA’s AVC License Will Not Charge Royalties for Internet Video that is Free through Life of License

Yesterday’s MPEGLA announcement makes clear that AVC/H.264 codec royalties will continue not to be charged for such video beyond that time. Products and services other than Internet Broadcast AVC Video continue to be royalty-bearing. Great new for your video services over VXI* VoiceXML browser! Download (from the source): [download id=”44″ format=”1″ autop=”false”] Other Links: BusinessWeek – MPEG LA’s AVC License Will Not Charge Royalties for Internet Video Blog de Sinlogic – El códec H.264 queda libre de patentes para siempre Numerama – Menacé par WebM, le H.264 abandonne la redevance pour les vidéos gratuites
April 23, 2010

Altitude Software partners with I6NET to deliver advanced Video IP contact center services

As of today, both companies are now delivering integration between the Altitude uCI suite and I6NET VXI* video over IP/3G components for Asterisk. The combined solution offers a set of tools that include advanced Video Interaction features which allows contact centers to ensure continued innovation and customer satisfaction at the lowest cost possible. Contact Center Market trends are increasing demand for new and more customer care channels; Video is one of the top features required to improve new services for short to medium time. Sources: Press Releases – Alianza entre Altitude Software e I6NET
March 25, 2010

I6NET at Altitude Software’s webinar: Contact Center Café

We wanted to send a quick note out and thank again all sponsors/organizers Microsoft Dynamics CRM, Altitude Software, AEECCC and everyone who registered for and attended yesterday’s Webinar on “Video Contact Centers and new channels (video, chat,…)” with our cofounder Ivan Sixto. For those who couldn’t see the webinar live, it was recorded and our partner Altitude Software will post all information about how to view it here as soon as it’s ready. More information: http://www.altitude.com/contactcentercafe Sponsored by: Organized by: