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Tag archive: contact center
Salesland selects I6NET’s platforms to empower its new online videosales services
Salesland is a leading field marketing and contact center company. Through its business lines: Sales Force Management, POS and Telemarketing offers tailored solutions to support the outsourcing of services that add value and profitability for companies of all sectors. Salesland drives a strong business growing beyond the crisis using advanced technologies and innovation. Now Saleland Call…
Spanish Red Cross unveils its Video Contact Center for Teleassistance #IVVR [video]
The Spanish Red Cross unveils the latest Video Contact Center for Teleassistance (called “Videoatención” in spanish) designed to help Seniors and develop domestic programs. This service represents a new evolution for contact centers rollouts over the years. Watch the online video at Red Cross TV [Spanish]: http://www.cruzroja.tv/video.php?MetaDataID=18551 Today, Seniors are one of the most important…
InsideCTI: The future of video in the contact center
We are pleased to share this very good article by John Stepp from InsideCTI about The Future of Video in the Contact Center. There’s very few contents about video contact centers but technology is ready for the next big thing for human communications and businesses. By John Stepp, InsideCTI When I was on the phone…
Presentation: Self-Services & Video Contact Centers / IP Multichannel Solutions for CC – Barcelona 2011
I6NET’s presentation in Spanish (by Ivan Sixto) at Multi-Channel IP Solutions for Contact Centers – Barcelona 2011 on Slideshare: Self-Services & Video Contact Centers IP View more presentations from I6NET Table of contents: Slide 01: Title Slide 02: Human-Machine dialog Slide 03: Voice Interface in new mobiles Slide 04: Telephony Self-Services Slide 05: Integration and Programming…
Join us at next: Multi-Channel IP Solutions for Contact Centers – Palma de Mallorca 2011
RunSolutions, Altitude Software and I6NET are pleased to announce next event at Palma de Mallorca (Spain) an event about Multi-Channel IP Solutions for Contact Centers (CTI, IVR, IVVR, Asterisk, Videocalls, VoIP, Contact Centers, Open Source,…) Where/When: October 20th, 2011 at 11h00 – 13h30 Palma de Mallorca (Spain), Cámara de Comercio – Calle Estudio General 7…
I6NET at next Voip2day 2011, the meeting point for the World of Voice and Video over IP in Spain
VoIP2DAY is born as point of meeting of the world of the IP Voice and Video in Spain. Join Iván Sixto, our CEO at Altitude Software & I6NET’s conference to discover IP Video Contact Centers. To register for the event, please click here. Date: October 4, 2011 at 12h00 Location: IFEMA SIMO 2011, Madrid –…
Video: Altitude Software and I6NET Primavera Event – Video Contact Center Demo – Spanish
Primavera 2011 Altitude Software Event Date: April 12th, 2011 Ivan Sixto, CEO / Business Development Manager of I6NET, is talking about Contact Center (CC) new Business Oportunities with Video Call Center Services over Internet and Cloud Telephony evolution. YouTube (shortlink): http://youtu.be/6EgZYciFWUM More videos from Altitude Software: http://www.youtube.com/user/AltitudeSoftware Speakers: Jose Manuel Ceruelo – Presales Manager at…
I6NET at Altitude Software’s webinar: Contact Center Café
We wanted to send a quick note out and thank again all sponsors/organizers Microsoft Dynamics CRM, Altitude Software, AEECCC and everyone who registered for and attended yesterday’s Webinar on “Video Contact Centers and new channels (video, chat,…)” with our cofounder Ivan Sixto. For those who couldn’t see the webinar live, it was recorded and our…
Video Contact Center made easy with VoiceXML
VXI* VoiceXML browser for Asterisk PBX provides the ability to enhance your contact center with personalized interactive video 3G/IP communications for less Considering that Internet and 3G technology is highly used for every day to day communications, more and more people have access to real-time video communications through video-enabled handsets, web cameras and videophones in…