March 24, 2011

How to code a Callback feature using VoiceXML ?

Find here a small example about how to implement a VoiceXML callback feature for your IVR service. VXI* won’t pikup the call of the caller, a ringback tone is playing before handup. Once the call is hangup, the platform callback the caller (caller ID or session.connection.remote.uri). A callback service is a very good idea to avoid call charges for your customers when they are calling you. account1: Call 0001 the IVR pickup the call… and execute your service (charged if you call it directly) account2: Call 0002 the IVR don’t pickup the call… ringbacktone message and call back you to execute your service (free call, with callback) System Requirements: Asterisk 1.4, 1.6, 1.8 VXI* VoiceXML browser 6.0 or upper VoIP or E1/T1 carrier must support ringbacktone/earlymedia VoiceXML Accounts: vxml.conf [account1] name=voicexml_service number=0001 url=http://localhost/vxml/index.vxml dialformat=SIP/%s [account2] name=notanswer_callback number=0002 url=http://localhost/vxml/callback.vxml dialformat=SIP/%s force=ringing […]
November 13, 2006

Some VoiceXML 2.0 applications examples and tutorials

A lot of developers, need simple examples to build their first VoiceXML program. We have put ZIP files to help them in first testing with VXI*. You can also access to lot of VoiceXML websites and download ideas and free applications to build your services. To learn more, example, tutorials, best practices… about VoiceXML, official websites are here: W3C VoiceXML 2.0 Reference VoiceXML features and examples VoiceXML tutorials More examples written in VoiceXML 2.0 VoiceXML best practices Thank you for your continuous support!