Something in changing the Future of Telephony, a Revolution is coming… Asterisk, The Open Source PBX created by Mark Spencer from Digium has enjoyed rapid growth over the past 10 years. As a result, the company has been able to challenge larger, more established competitors to claim more of the market. With Asterisk software, companies can adopt corporate phone systems that are designed to be easier to customize and cost a fraction of traditional proprietary systems. This is only the beginning of the change and it’s first time that Digium is reported by Gartner. All Asterisk’s ecosystem members know that Asterisk is growing fast in the market, like other open source projects (firefox, apache, linux…) have already done. Source: http://mediaproducts.gartner.com/reprints/microsoft/vol6/article15/article15.html
Very interesting point of view from Nick Jones, member of the Gartner Blog Network about how we are not focusing on the critial elements of our effective comunication channels. Today, it’s really easy to think large screens mobile devices are The best solution for any user’s interface but VoiceXML portals and advanced IVR services are a key factor for a smart communication evolution. Are you ready for small to be the new big?