January 10, 2011

IVRS World: Six IVR predictions for 2011

We are pleased to share some IVR trends for 2011 from IVRS World. What IVR technologies or IVR applications would be hit in the year 2011 ? Here is a list of six elements that might see high usage as well wide acceptance among people! Interactive Voice & Video Response IVR Payments Speaker Recognition Speech Recognition IVR Hosting Bulk Voice Call