Where/When:
- Ávila (Spain) – Auditorio Municipal San Francisco
- March 21th, 2011 at 9h30 – 13h00
Keynotes:
Contents:
- Voice over IP Beneficts and Cost Reduction, PBX solutions
- Asterisk, the Open Source PBX for the Public Sector
- Voice over IP for Citizens’ Services Improvements
- System Integration with other technologies
- Voice Portals for the Public Sector
- Business Cases
José M. Izquierdo exhibits the benefits of Voice Portals solutions for citizens care.
Valladolid – Spain, June 1, 2009. – The City hall of Avila, represented by its CIO, presented its voice portal solution developed by Ambiser with the I6NET’s technology. José M. Izquierdo emphasized on the closeness and service capacity to the citizen that the phone has nowadays opposite to the Internet potential. These phone services provide innovation and more capacities to the public administrations like the appointments’ reservation self-service, its integration with the current citizen’s web portal and the synchronization between both channels for the actuality events publishing.
Valladolid, Spain 2009
The City hall of Avila will present at the Admira Congress its Voice Portal project, an innovative, effective phone self-service directed to improve the citizen care using best of bread voice communications interfaces and through Internet developed by AMBISER with the VXI* VoiceXML browser technology of I6NET.
Admira Congress, will show last Products and Services for the Innovation and Modernization of the Public administrations, and will take place from May 28 until May 30 in the Fair of Valladolid (Spain).
Link: http://www.ambiser.es/noticias/news/news_0001.html_1100912743.html
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Spain, Madrid – February 9th, 2009. I6NET provider of 3G/IP IVR / IVVR VoiceXML communications components for Asterisk, and AMBISER provider of system integration services develop a voice portal to improve the services offered by the Citizen Attention Service of the Avila City Hall. The voice portal is offering information of the Internet Citizen Portal and services like questionnaires to the citizens to know their opinion about local affairs. Also, the citizens can request a meeting with a department of the City Hall. Also, the client can design new voice services using a simple web voice portals desing tool. This tool is a simple web and user friendly tool that allows the officers of the Avila City Hall to desing new services offered by phone.
The I6NET-AMBISER partnership is offering a complete out-of-the-box advanced voice platforms targeted for Public Administrations and big companies. These services platform are based on the integration of VXI* Interactive Video VoiceXML browser for Asterisk. Interactive video portals, mobile video conferencing, mobile communities, moderated video chats, participation TV, mobile video surveillance and monitoring, and video contact centers are just some examples of converged services that can be delivered to the market.
The combined I6NET-AMBISER solution not only shortens time-to-market of the voice portal services, but also provides a simple and an advanced tool to develop and deploy new voice services. Now officers can benefit from the valuable experience of both companies to deploy call services quickly and cost-effectively.
“3G video services are going to be expanded near future by the Public Administration answering Administration 2.0 challenges. I6NET-AMBISER partnetship will contribute gathering these aims” – Says José Hinojosa – CEO – Business Dev. Manager of AMBISER.
“Market was waiting since years for a simple software for deploying voice services for less in Medium public Administration and we are proud offer it today with AMBISER” – Says Iván Sixto, CEO – Business Dev. Manager of I6NET.
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