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Tag archive: video
Video-enabled Contact Center [Video]
![Video-enabled Contact Center [Video]](http://www.i6net.com/wp-content/themes/dt-nimble/timthumb.php?src=/wp-content/uploads/2012/05/blog_idea.png&zc=1&w=210&h=210)
Link: http://youtu.be/V3oUKPkoqsM Subtitles: English French Spanish
What is Real-time communications? #RTC
Photo: I6NET’s team using our Vxi*/RTMP systems for RTC with video HD, at MWC2012 Booth A clear definition of Real-time communications is important to understand what will be the newest evolution of Internet applications and services for businesses and individuals. All is moving around to more real-time, more video, better sound quality, better screen resolution,…
Salesland selects I6NET’s platforms to empower its new online videosales services
Salesland is a leading field marketing and contact center company. Through its business lines: Sales Force Management, POS and Telemarketing offers tailored solutions to support the outsourcing of services that add value and profitability for companies of all sectors. Salesland drives a strong business growing beyond the crisis using advanced technologies and innovation. Now Saleland Call…
Spanish Red Cross unveils its Video Contact Center for Teleassistance #IVVR [video]
The Spanish Red Cross unveils the latest Video Contact Center for Teleassistance (called “Videoatención” in spanish) designed to help Seniors and develop domestic programs. This service represents a new evolution for contact centers rollouts over the years. Watch the online video at Red Cross TV [Spanish]: http://www.cruzroja.tv/video.php?MetaDataID=18551 Today, Seniors are one of the most important…
InsideCTI: The future of video in the contact center
We are pleased to share this very good article by John Stepp from InsideCTI about The Future of Video in the Contact Center. There’s very few contents about video contact centers but technology is ready for the next big thing for human communications and businesses. By John Stepp, InsideCTI When I was on the phone…
Presentation: Self-Services & Video Contact Centers / IP Multichannel Solutions for CC – Barcelona 2011
I6NET’s presentation in Spanish (by Ivan Sixto) at Multi-Channel IP Solutions for Contact Centers – Barcelona 2011 on Slideshare: Self-Services & Video Contact Centers IP View more presentations from I6NET Table of contents: Slide 01: Title Slide 02: Human-Machine dialog Slide 03: Voice Interface in new mobiles Slide 04: Telephony Self-Services Slide 05: Integration and Programming…
Video: Altitude – I6NET’s conference at VoIP2DaY 2011
Please find here our video conference at Madrid (Spain) VoIP2DaY, past October 4th with Eduardo Malpilca Presales Manager at Altitude Software and Ivan Sixto, CEO at I6NET talking about the last evolution of “Video Contact Center IP″ (Spanish). Video source (Flash): Video: I6NET-Alitude-VoIP2DaY-2011 Keynote Document: (5,4 Mb) VoIP2DaY Website: Video: I6NET’s conference at VoIP2DaY 2011…
I6NET at next Voip2day 2011, the meeting point for the World of Voice and Video over IP in Spain
VoIP2DAY is born as point of meeting of the world of the IP Voice and Video in Spain. Join Iván Sixto, our CEO at Altitude Software & I6NET’s conference to discover IP Video Contact Centers. To register for the event, please click here. Date: October 4, 2011 at 12h00 Location: IFEMA SIMO 2011, Madrid –…
IVVR Farming for 3G Streaming Live Video Services
The 3rd Generation Video Telephony value added service providers have seen the benefits of centralizing equipment as it reduces maintenance costs (everything is now managed as a whole) and increases equipment use, since equipment (such as Video IVR ports) can now be shared among 3G operators, thus lowering the overall number of required ports. Wireless…
Video Channels for your VXI* platform
Video Channels: Video h323 Channel Video SIP Channel Video Flash/RTMP Server Channel Video 3G-324m TDM Channel Video Mobile Apps iOS/Android (over RTMP)