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Tag archive: market
Global IVR market to reach $514 billion by 2013, says T3i Group
According to T3i Group‘s latest research, the global interactive voice response (IVR) market, which includes speech recognition, will grow to $514 million by 2013, up from an estimated $431 million this year, due in part to the growth in VoiceXML (VXML) technology. The market for IVR is gaining new life due to a resurgence of…
Planning to upgrade your IVR?
According to the recent Forrester Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, 32% of the 279 network and telecommunications managers surveyed indicated they planned to upgrade their IVR in the next 12 months. Before a decision is made, companies need to consider their options for upgrading their IVR and…
Interactive Voice Response (IVR) Market to Grow to $2.7 Billion by 2011, says DMG Consulting
According to DMG Consulting, the next two years are going to be sweetbacked, money-raking years: The Interactive Voice Response (IVR) Market to Grow to $2.7 Billion by 2011. It’s now a better time for IVR with Innovation, quick deployments, and cost effective products with a high-value proposition and rapid ROI; VXI* VoiceXML browser solutions are…
Comscore Reports that the U.S. Catches Up with Western Europe in Adoption of 3G Mobile Devices
This is great new from the US for american 3G interactive services market evolution! Reston, VA, September 4, 2008 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today reported that after a slower start, the United States has caught up with Western Europe in the adoption of 3G with 28.4 percent…
VoiceXML based IVR are leading the market’s evolution
According to last 2008 Datamonitor‘s report and a referenced DestinationCRM‘s article, global investment in IVR licenses will increase from $475 million in 2006 to $845 million by 2012, in large part due to the adoption of VoiceXML. In a shift away from open-standard IVR platforms, these new statistics show approximately 69 percent of all IVR…