Event Sponsors: What is ASES 2013? Annual meeting with all Altitude Software users Business cases, Customers Success Stories, Presentations, Showrooms,… Meet latest Call Center technologies and new solutions for your business Date & Time: June 5th 2013, 9:00am to 3:00pm Event Website: http://www.altitude.com/es/ases-2013 Please register here: FREE entrance http://www.altitude.com/es/ases-2013/ases-2013-registro.html See you there!
At I6NET we are pleased to talk about new complementary services and tools to improve your IVR and Business Objectives. A good Voice User Interface design and call optimization are some of the key factors required to be successful with your VXI* platform rollouts. That requires more than technology…. of course. VUI Cloud (http://www.vuicloud.com) is a call optimization service delivered through the Web that improves the caller experience and helps you get better results from your voice applications. The service allows you to add personalization, reduce costs, adapt to individual callers in real time, adjust audio playback speeds (Words Per Minute spoken) and caller response timeouts on the fly, optimize the caller experience and get advice from leading Voice User Interface design experts. It also allows you to quickly learn where and why your callers are opting out with behavioral […]
We are very please to share some pictures from our partner XeniaLab Training at Monza – Italy. Thanks to Diego and all XeniaLab’s team for this great event about Unified Communications over Asterisk, OpenSIPS, VXI* (VoiceXML, ASR, …), WebPhones…etc More: XeniaLab Unified Collaboration Communication Monza 2010
As of today, both companies are now delivering integration between the Altitude uCI suite and I6NET VXI* video over IP/3G components for Asterisk. The combined solution offers a set of tools that include advanced Video Interaction features which allows contact centers to ensure continued innovation and customer satisfaction at the lowest cost possible. Contact Center Market trends are increasing demand for new and more customer care channels; Video is one of the top features required to improve new services for short to medium time. Sources: Press Releases – Alianza entre Altitude Software e I6NET
Asterisk®, the Open Source Telephony Project adoption has grown dramatically this year; a proof of this adoption is several key metrics: * 1,540,000 downloads in 2008 * 1.03M downloads 1st half 2009 * 63,000 active participants on forums * 28,500 topics * 92,000 posts * 17,700 on active Asterisk mailing lists * 7,248 on Asterisk Bug Tracker * 820 active contributors * 2,000 new code commits in 2009 * More than 200 service providers worldwide using Asterisk More information at Asterisk’s Blog: http://blogs.asterisk.org/2009/11/10/asterisk-project-update-astricon-2009/
France – Spain, April 20th, 2009 – I6NET provider of 3G/IP IVR / IVVR VoiceXML communications components and 3G FACTORY™, the innovative french company that leads 3G video applications market, have successfully integrated their solution. The VXI* VoiceXML browser gives the ability to rapidly develop and deploy innovative voice and video applications via IP, PSTN, and 3G-324M networks. VXI* is fully compliant with the W3C’s VoiceXML 2.0+ specification and is integrated with automatic speech recognition and text-to-speech software to enable advanced voice and video solutions, and real-time video calling applications. The 3G FACTORY VISIODIOTEL™ service, which made it possible to launch interactive video services such as friendship sites, information portals, video blogs, image transmission sites, distance voting, tourist information services, etc. now comes complete with solutions for automatic payment, such as Credit Cards, SMS+, Scratch Card, etc. After two successful years, […]
Spain, Israel – October 21th, 2008. In an effort to accelerate growth for business, I6NET and Greenfield Technologies Ltd (GreenfieldTech) today announced their partnership aimed at enhancing development and implementation of best-in-class solutions, especially around the 3G communications and services fields. As part of their agreement, I6NET and Greenfieldtech work together to create various bundled offering for the 3G networks. “While the IVR market in Israel is enjoying a prolific growth over the past 3 years, thanks to the adaptation of Asterisk – IVVR services hadn’t yet enjoyed such growth. We had identified the cause to be a low ROI and high TCO issue, as traditional IVVR for 3G media transmission are highly expensive to install and maintain. The combination of Asterisk and I6NET’s IVVR/VXML solution enables a high ROI and lower TCO than traditional platforms – making these more […]