According to DMG Consulting, the next two years are going to be sweetbacked, money-raking years: The Interactive Voice Response (IVR) Market to Grow to $2.7 Billion by 2011. It’s now a better time for IVR with Innovation, quick deployments, and cost effective products with a high-value proposition and rapid ROI; VXI* VoiceXML browser solutions are aligned with this vision. In a press release, the consulting firm said that the recession has actually sped up the pace of IVR adoption and “infused momentum into the hosted/managed service” market-the latter being a trend that we’ve all been noticing around the office since back in January. “Self-service IVR solutions are important for enterprises in good times and become critical when budgets are tight, because they are highly effective in automating interactions that do not require the cognitive capabilities of live agents,” says Donna […]
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.