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Tag archive: ivr
Professional VoiceOver for your IVR / IVVR
An Interactive Voice and Video Response System requires hi-quality voice prompts for the best user experience. This Voice Over Studio service is based on an online form to order and mange easily your IVR prompts recording. Our team of voice talents delivers you an optimized for exceptionally smooth playback over a phone system. Select your…
The City of Getafe Phone Self-Service for 2012 Summer School Activities [Business Case]
![The City of Getafe Phone Self-Service for 2012 Summer School Activities [Business Case]](http://www.i6net.com/wp-content/themes/dt-nimble/timthumb.php?src=/wp-content/uploads/2012/05/blog_idea.png&zc=1&w=210&h=210)
Spain, Madrid – May 19th, 2012. Each year, the Getafe’s Schools and the “Delegation de Education del Ayto de Getafe” conducts the school summer’s activities campaign for the next holidays. I6NET has developed the phone self-service dedicated to improve the Citizen Attention Service of the City of Getafe. This advanced IVR service is based on…
Massphoning joins us at #MWC 2012 Barcelona
We are very proud to announce that massphoning will join us at next next Mobile World Congress 2012 Barcelona #MWC. Developed with Cloud IVR Technology, this service allows any business to schedule massive phone calling campaigns from anywhere. The campaigns can deliver calls issued in waves of hundreds at a time, so a huge number…
I6NET, Let’s talk about our products with Avanzada7 [Webinar]
We are pleased to announce a next Webinar event with our partner Avanzada7 to talk about all our products suite, last updates, and all advantages and benefits on working with VoiceXML over Asterisk servers. This Webinar is a new way to discover our products sharing questions and comments with our product’s manager in short keynote…
Article: Explaining the (non) adoption and use of interactive voice response (IVR) among small and medium-sized enterprises
This article by University of Geneva – Switzerland (by Caroline Kähr and Martin Steinert) talk about the (non) adoption of IVR self-service technologies and use of interactive voice response (IVR) among small and medium-sized enterprises. It also explores why advancements in IVR technology are leading to a growing number of self-service options and opportunities for…
Join us at next: Multi-Channel IP Solutions for Contact Centers – Barcelona 2011
RunSolutions, Altitude Software and I6NET are pleased to announce next event at Barcelona (Spain) an event about Multi-Channel IP Solutions for Contact Centers (CTI, IVR, IVVR, Asterisk, Videocalls, VoIP, Contact Centers, Open Source,…) Where/When: November 10th, 2011 at 11h00 – 13h30 Barcelona (Spain), Hotel Diagonal Zero – Plaça de Llevant Keynotes: Jose Manuel Ceruelo, Presales…
Join us at next: Multi-Channel IP Solutions for Contact Centers – Palma de Mallorca 2011
RunSolutions, Altitude Software and I6NET are pleased to announce next event at Palma de Mallorca (Spain) an event about Multi-Channel IP Solutions for Contact Centers (CTI, IVR, IVVR, Asterisk, Videocalls, VoIP, Contact Centers, Open Source,…) Where/When: October 20th, 2011 at 11h00 – 13h30 Palma de Mallorca (Spain), Cámara de Comercio – Calle Estudio General 7…
IVVR Farming for 3G Streaming Live Video Services
The 3rd Generation Video Telephony value added service providers have seen the benefits of centralizing equipment as it reduces maintenance costs (everything is now managed as a whole) and increases equipment use, since equipment (such as Video IVR ports) can now be shared among 3G operators, thus lowering the overall number of required ports. Wireless…
One-Time-Password (OTP) for IVR Transactions
A one-time password (OTP) is a password that is valid for only one login session or transaction. OTPs avoid a number of shortcomings that are associated with traditional (static) passwords. The most important shortcoming that is addressed by OTPs is that, in contrast to static passwords, they are not vulnerable to replay attacks. This means…
The 3915 phone number seen on french TV [video]
The «3915» or www.3915.fr is the french national interactive phone service where you can find in less than a minute the nearest pharmacist on duty from your geographical location. With any french operator, from any cellphone, you just have to enter your zip code, or simply the name of the city. This service, has been…