Verbio is I6NET’s Congress Partner at next MWC 2012 Barcelona.
VERBIO provides a complete portfolio of speech technology and voice solutions with full support of the VXI* VoiceXML Browser: Corporate Branding Voice, Speech Analytics, E-learning audio content, Transport announcement , Mass Media Transcription, ATM speech deployment ,Web Speech, Voice Biometrics , and so on. VERBIO offers “win to win” proposals to its customers, understanding their business models and adapting to them. Nowadays voice solutions cannot be applied using a standard approach to all kind of customers. Solutions must be adaptable and flexible to meet company and organization goals attending to technical needs as well as market and geographical approach.
VERBIO today is already a reference supplier for Spanish-speaking market, covering all official languages in Spain (and all of) as well as CALAM (Brazil, Mexico, Argentina, Colombia, Uruguay, Paraguay, Peru).
Main Verbio’s Products:
- Verbio ASR
- Verbio TTS
- Verbio Transcriptor
- Verbio Speech Analytics
- Verbio Automatic Speech Verification
21 Languages:
- English (US)
- French
- German
- Italian
- Portuguese
- Portuguese (Brazil)
- Spanish (Argentina)
- Spanish (Chile)
- Spanish (Venezuela)
- Spanish (Colombia)
- Spanish (Cuba)
- Spanish (Santo Domingo)
- Spanish (Puerto Rico)
- Spanish (Paraguay)
- Spanish (Uruguay)
- Spanish (Mexico)
- Spanish (North America)
- Spanish (Catalan)
- Spanish (Valencia)
- Spanish (Galician)
- Spanish (Euskera)
Verbio is I6NET’s Congress Partner at next MWC 2012 Barcelona.
Ulex Innovative Systems booth at French Pavilion UbiFrance Hall 2, 2F49 exhibit Days 27, 28.
More information:
Since a few months ago, It was said the possibility that Verbio, the spanish speech technology manufacturer creates a built –in grammar with all the regions, cities and streets of Spain. It definitely has become reality, and has been chosen on October 1st, 2010 to celebrate the official product launch: Verbio Street Built-in Spain. The launch campaign includes a discount value until January 2011. I6NET is pleased to present this new smart option for your IVR applications running over VXI* platforms!
Moreover, as they have got used to us, they have exceeded expectations including phonetic variants and the different languages used in each municipality. This has been achieved thanks to its multilingual voice recognition system.
Verbio has trusted in Deyde, with whom he has established an alliance to develop this product, for having the Spanish street grammar constantly updated. It is going to be updated every three months, including new streets and names within Spanish territory. Next step will be the Portuguese street grammar where both have important customers.
The product licensing is presented by regions and packages, offering a wide variety. It is licensed by the number of channels in the VXI* VoiceXML IVR where Verbio ASR runs, being the only valid ASR engine.
Congratulation to Verbio, this new built-in street grammar will enable smarter voice applications for mobility services. Remember, a voice user interface (VUI) for easy location runs with any phone and for any user… just say where you are, the IVR will understand you!
More information: http://www.verbio.com or contact us
February 5th 2010, Barcelona, Madrid – Spain. In today’s challenging customer contact centre environment, customer service representatives spend the majority of their time dealing with complex and time-consuming calls. So it is ever more critical that they handle these calls according to corporate guidelines. In addition, contact centres across many sectors are dealing with increased regulation, creating the need to monitor potential compliance issues, and resolve these swiftly, before they escalate into serious problems.
These challenges apply to contact centres of every size. The VXI* – Verbio Speech Analytics over Asterisk provides a scalable solution, with applications tailored to the needs and budgets of both large and small contact centres. And, because it is based on an open architecture, it can co-exist easily with your existing contact centre IT infrastructure and others PBX systems. Designed for huge volumes of recordings VXI* VoiceXML browser is able manage intelligent call routing and call recording rules in front of a transfer to ACD or agents. Verbio Speech Analytics will provide phonetic audio search engine allowing you to evaluate up to 100% of your recorded calls by VXI*.
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Quito-Madrid, December 10, 2009. Corporación Nacional de Telecomunicaciones del Ecuador (CNT), ecuadorian national fixed line carrier has implemented an advanced 116 phone self-service base on large and scalable Voice Portal systems for all its international calls. The 116 is a dynamic IVR application with Speech Recognition to select the country, cities and ask for any local numbers. All the solution has been implemented by Interlancompu who makes the installation, developments, and platforms’ configuration base on VXI* VoiceXML browser from I6NET. The voice portal user interface has been designed and created using Eclispe VoiceXML generation tools, both Speech Synthesis (TTS) and Automatic Speech Recognition (ASR) engines for spanish voices are provided by Verbio Technology.
The 116 number is able to use both DTMF or ASR with different kind of VoiceXML grammars. This smart voice application provides short-cuts to improve the user experience at different levels. Each set of dialog has been designed to be a friendly self-service without any human interaction. This service is able to check if the destination number is a correct number and ask for confirmation before making the call transfer.
With this implementation CNT aims a confidential, automatic, reliable and easy-to use customer phone self-service available 24 hours a day.
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Barcelona, Madrid, Spain – December 28th, 2008, Verbio speech technology provider, and I6NET, provider of IVR/IVVR IP/3G telephony solutions for Asterisk, today announced a new update for their integration of Verbio – VXI* VoiceXML browser for Asterisk platforms. VXI* use an hi-optimized integration with Asterisk that provides to Verbio advanced integration for speech engines, including protocol conversion, SSML, media conversion and streaming, application logic and third party integration. It supports industry standards for and is compatible with all devices supported by Asterisk.
“Verbio has a near collaboration with I6NET, because they are very close to Iberian and Hispanic market that needs voices and languages both for TTS and ASR components for our VXI* VoiceXML browser for Asterisk; it’s very important for our solutions to work well with Verbio local voices, where they have their expertise” says Iván Sixto, CEO and Business Development Manager of I6NET. “Verbio s always helping us to offer an hi-value added of speech engines option to our IVR / IVVR Spanish systems for Latin/Iberian/European market. We appreciate as well the flexibility and their customer oriented technical support “.
“I6NET VXI* VoiceXML solution for Asterisk allows us to complement our offer in the Asterisk market where Verbio had seen as an very interesting challenge and has done big efforts in the integration. At the same time i6NET allows us to access a kind of customer that sometimes is difficult to reach. We appreciate as well the clear and nice relationship with i6NET that motivates us to develop new business opportunities” says Francesc Massana, Business Development Manager of Verbio.
Verbio TTS is the Verbio engine for voice synthesis or conversion of text to speech. It is a synthesis system offering high voice quality, naturalness and intelligibility. Available in the different languages used within the Iberian Peninsula and in some Latin American countries. Verbio ASR is Verbio’s speech recognition engine. Aimed at telephone applications, and speaker-independent, it is also applicable in certain microphone and multimedia applications. Available in the different languages used in the Iberian peninsula and in all Latin American countries. Verbio also complements this offer with others value added speech products like wordspotting, natural language recognition engine, speaker verification, etc.
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