TMCnet recently interviewed Ivan Sixto, co-founder and president of I6NET and Fakhri Karray, co-founder and president of Vestec about Asterisk-based ASR solutions. Both companies are now entering in the mainstream as a lower-cost, more flexible and obsolescence-resistant alternative to traditional proprietary software for IVR.
I6NET is pleased to announce the availability of a comprehensive end-to-end video solution based on I6NET’s innovative VXI* video software components and InnoMedia’s intelligent VSB2000 video endpoint. The solution enables service providers the ability to deploy new video services over Flash/RTMP, 3G-324m, Video-over-IPeasily. I6Net’s VXI* system provides an advanced IVVR media server for customers’ Video Contact Center, Video Conferencing, Video IVR or for the management of any video call transcoding required to connect to non-SIP CPE devices.
The VSB 2000 Video Set-Top Box (from InnoMedia) is designed to bring affordable video telephony to the living rooms of the masses. Using a standard TV in every household, VSB 2000 delivers clear and sharp images on the TV Screen with advanced H.264 compression capability. Designed to work with any standard telephone set, VSB 2000 reproduces sound through the handset or the TV speakers. Innovative features, enhances the user’s experience in a face-to-face video call. With its user-friendly design, VSB 2000 is an ideal end-user device for any VXI*/Asterisk Video Services.
We are pleased to share this very good document about VoiceXML the HTML of the voice web and open standard markup language for voice applications. Written by Bruce Lucas – software architect in the Voice Systems Group at the IBMT.J. Watson Research Center in Yorktown Heights, NY.
Yesterday’s MPEGLA announcement makes clear that AVC/H.264 codec royalties will continue not to be charged for such video beyond that time. Products and services other than Internet Broadcast AVC Video continue to be royalty-bearing.
Great new for your video services over VXI* VoiceXML browser!
“Asterisk Video Resources” page on the Asterisk.org site contains about 40 videos. Some are tutorials, others are background material. A very good video collection to learn more about Asterisk!
Excelent video from Call Centers Blogs on what an IVR (Interactive Voice Response) is, how and why it routes calls, what the benefits are, and some of the drawbacks of badly-designed IVRs.