July 9, 2010

Call Center Management – IVR Overview [Video]

Excelent video from Call Centers Blogs on what an IVR (Interactive Voice Response) is, how and why it routes calls, what the benefits are, and some of the drawbacks of badly-designed IVRs. Link to YouTube:
July 2, 2010

Digium’s Video: What is Asterisk?

Watch this new video from Digium to learn how you can get started with Asterisk! During this Steve Sokol presentation you will learn: What is Asterisk? What can I do with Asterisk? Which version should I use? How do I get started? Enjoy it! Link:
June 12, 2010

sipdroid, a native Video SIP/VoIP client for Android

SIPDroid adds native SIP/VoIP to Android‘s dialer/contacts. Make and receive video calls over Wifi, 3G, and EDGE with perfect voice quality and lowest delay. That’s a good option to access to a VXI* Interactive Voice & Video Response (IVVR) Service. Video Demo: Link to Youtube: More information:
June 8, 2010

Apple introduces Video Calling for the iPhone 4

It’s like “One small step for the iPhone but giant leap for Market”… Today, new iPhone 4’s video call (FaceTime) presentation, sounds like when Apple CEO Steve Jobs introduced the iPod in a Market where thousands of different digital audio players were already deployed. But everyone knows, the iPod introduction has changed all about how people like to listen and enjoy music. Of course, iPhone 4’s new video calling features are smart but very limited: only WIFI video calls, only iPhone-to-iPhone,… So, what is really important today is to show new experiences and that’s something Apple does incredibly better. At I6NET, we love to develop Video Telephony Technologies and we feel that’s an important event for the next Video Communications. Thanks again Mr Steve Jobs!
June 6, 2010

XeniaLab: Monza 2010 Training beyond Asterisk and VXI*

We are very please to share some pictures from our partner XeniaLab Training at Monza – Italy. Thanks to Diego and all XeniaLab’s team for this great event about Unified Communications over Asterisk, OpenSIPS, VXI* (VoiceXML, ASR, …), WebPhones…etc More: XeniaLab Unified Collaboration Communication Monza 2010
May 21, 2010

Our VoiceXML Links demos are now available on Skype

You can test all our VoiceXML demos from anywhere using Skype ID: Our PSTN number (+34 911 140 670)  steel available too. You can select all our demos codes at : More information:
May 20, 2010

Our mission…

March 30, 2010

Working at I6NET datacenters…

Today we were doing important setups and updates at our datacenters… Thanks again to Infratech’s team for their collaboration and support during all our servers maintenance tasks. Link to Flickr:
March 18, 2010

Rele Anmwe – Call for Help, the first Voice Portal project in Haiti to help people to find life saving services

A new way for Haitian to find information; Dixivox, a startup company in Port-au-Prince, Haiti has offered a free Voice Portal service that provides information to callers based on location and category of service. Minutes after the 7.0 earthquake in Haiti, phones lines and network infrastructures collapsed leaving families with uncertainties about the fate of their loved ones. “Dixivox”, a Haitian startup company based in Port-au-Prince, specializes in information technology services and voice portal technology quickly reacted to the issue that left thousands of people without information for days. Rele Anmwe (“Call for Help”)  Individuals can call 3701-4111 from Haiti and the system provides vital information and helping earthquake survivors to locate life saving information such as hospitals, pharmacies, food distribution centers, shelters, security and more… One of the ways to get information or request for help is to call […]
January 23, 2010

Yahoo’s Challenges Deploying Asterisk for its Corporate Telephony

At ITEXPO, Jeremy Wadhams, Yahoo’s IP Communications Architect revealed not only that Yahoo! has deployed Asterisk corporate-wide, but the challenges he faced in adopting Asterisk throughout the organization, including several Yahoo! branch offices , several acquisitions of other companies, including Dialpad & Overture, as well as the usual corporate culture and politics to contend with. Jeremy demonstrated Yahoo!’s interesting custom web application which integrates their flavor of Asterisk with web-based email & voicemail, corporate directory, as well as the ability for users to reset their voicemail PINs themselves – the bane of every IT administrator’s existence. Currently, many others big companies are already using or deploying Asterisk systems to solve communication’s technologies integration or replace traditional telephony platforms. Today’s choice of Asterisk as Yahoo’s Corporate Telephony Solution is only a first step for many others. Sources: Tom Keating Blog – […]