October 3, 2013

La video-atención al cliente y la comunicación no verbal [Spanish]

Article in Spanish, posted by our Partner EXEVI Se ha demostrado que el hecho de que los interlocutores puedan verse, facilita y mejora las relaciones B2B y B2C. Actualmente, herramientas como Skype, Facetime, Tango, ooVoo permiten a cualquier usuario ver y hablar con otra persona desde cualquier parte del mundo y prácticamente sin coste. Este hábito se está difundiendo a gran velocidad y tiene mucha aceptación en todas las edades y perfiles de usuarios. En las empresas, también se está produciendo un cambio, en 2013, el 75% de las mismas declaran usar videoconferencia para ahorrar costes y mejorar su productividad.   De momento, el uso del vídeo en entorno profesional es casi exclusivamente interno y por ello el gran reto que muchas empresas no perciben todavía, es poder usar el video para comunicarse con sus clientes. Varios estudios demuestran que […]
October 1, 2013

Viziyoo demo [Video]

[framed_video column=”three-fourth”][/framed_video] Youtube link: How it work At anytime during your phone call, both callers can launch Viziyoo to share video. Viziyoo can run over a WIFI or 3G (data) networks with a low IP bandwidth consumption. No account is required, we use only your phone number as your temporary ID. Make a phone call, and start talking with your friend Without hangup, go to the notification bar and select Add Video from Viziyoo Video will appear in few seconds and your call still running… You can stop or restart Video at any time or hangup your phone call Videocall features Flip Camera Start/Stop Video One more thing You can test yourself the application calling to our echo-test service: France: +33 485880136 Spain: N/A USA: N/A Enjoy video with Viziyoo!
September 30, 2013

I6NET sponsors local FOC Basketball team

Continuing in its commitment to excellence and community involvement, I6NET announced plans this year to be sponsor of local Froges Olympique Club (FOC) Basketball young girls team. The city of Froges is near to our I6NET Labs offices. It’s a small town located at south east of France in the french department of Isère and Rhône-Alpes region where all our founder team has started its entrepreneurship. We’re passionate about the wellbeing of children in our community. In every business decision we make here at I6NET, we like to see our office as a dream team. After all, everybody needs to train hard, and be at the top of their game when communicating with customers. We’ll try our very best to get photos of our association with the FOC basketball young girls team online soon. In the meantime, be sure to wish them […]
September 29, 2013

Viziyoo, add real-time video over your phone calls

We are pleased to unveil Viziyoo, a small cross-platform app. which allows you to share a real-time video when your are calling. It works over any WI-FI or 3G data access, you can call from your own cellular or any other external phone, no account is required to start enjoying smart video with all your friends. Viziyoo has been developed by I6NET and runs over our software components. What do i need to run Viziyoo? In summary: Android Smartphone (GSM/CDMA + 3G/4G or WIFI) Android Tablet (3G/4G or WIFI) + external phone (landline or cellular) Desktop Web Browser (IE, Safari, Firefox, Chrome…) + external phone (landline or cellular) Screenshots [anything_slider title=”” column=”one-third” autoslide=”0″ slider_id=”11340″/] One more thing Currently, you can run Viziyoo on any Android smartphone/tablet or any desktop Web Browser! A new Viziyoo iOS app. for iPhone and iPad is coming […]
August 22, 2013

WebRTC / RTMP comparison for Web Real-Time Communications

Currently, is still in development discussion for its complete implementation whereas (under Vxi*/Asterisk implementation) is already available for any  project’s deployments. We have prepared this summary to clarify what are the main features and how to move forward for your business. We consider, WebRTC is a solution for the future and RTMP a solution for the present that could be required for a while. The question is not whether WebRTC or RTMP, the question is: RTMP, yes sure and WebRTC too, if all industry adopt it properly and make it interoperable over all the web and telephony systems… The right choice in 2013 and for next years, is to select RTMP to wait for WebRTC complete maturity and continue working with both over your Vxi*/Asterisk platform. Remember, you may know that WebRTC could loose the current battle for its standardization and interoperability, […]
August 19, 2013

Switch to Multimedia Contact Center to improve Service Value

Beyond improving call productivity and quality of service, any Contact Center has to be ready for the next Internet evolution challenges with new multimedia channels. Of course, you have to continiously optimize all your processes and quality to get the best call productivity, but also you have to focus much more on adding innovation to increase your Service Value. Videocall and Webcall over the Internet is the next big feature to increase the service value for most Contact Centers and make their services really different against competitors. As you know in 2013, most users are often connected to Internet with their computers and mobile devices to get any online information about your company before purchasing products or services. It’s impossible to ignore it, and continue doing things like in the past. From any business website or online store, the most efficient […]
August 12, 2013

How to make calls over the web? #HTML5 #WebRTC #Flash #SIP #RTMP

One of the main questions and answers today about: What will be the future of making phone calls from any Web Browser? , , ,  , , … Most people who are reading tech news thinks that the future is already here, and HTML5 is a standard, which gives us possibility to create real-time audio/video communications () in desktop or mobile devices. Unfortunately, it’s not true. Let’s talk about what is real. [dt_divider style=”double-gap”/] [dt_divider style=”double-gap”/] [dt_divider style=”narrow”/] One more thing…? [dt_divider style=”narrow”/] Some other articles you may read: Flasphoner: Do you think HTML5-WebRTC Phone Ready? not yet WebRTC, SIP and HTML5 brief introduction WebRTC Browser communications standard has serveral hurdles clear Interview w3c retour enjeux WebRTC Formtek/blog: WebRTC to Enable Peer-to-Peer Browser Communications [dt_divider style=”narrow”/]  
July 30, 2013

Vxi* 8.0 released!

The most advanced VoiceXML browser for Asterisk ever made. We are pleased to unveil our latest Vxi* interpreter ready to work with all VoiceXML 2.1 tags. This new IVR / IVVR component includes a lot of amazing features, we had been working on it since a year! All users with previous maintained versions can upgrade today. You can also check our Changelog. Vxi* 8.0 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from this website. Powered by I6NET Software New features added and modifications: add: Pass the speech properties to the ASR engine (configure sendProperties). add: URI checks […]
June 11, 2013

RTC over iOS / iPhone and Android [Video]

We are pleased to share with your a small Real Time Communications (RTC) demo from our Labs running both our SDK for iOS and Android to make your own apps videocall-enabled. Quality results are really good as you can check here by yourself, you will get soon two interoperables SDK to connect your Vxi*/Asterisk services from any smartphone or tablets: Client* RTMP for iOS SDK Client* RTMP for Android SDK Video: [framed_video column=”three-fourth”][/framed_video] Youtube link:
June 9, 2013

Screenshots about our latest Video Phone prototype for #iOS

Great news! from our Labs… Find bellow, the first screenshots about our latest 100% native stack for RT video-communications over iOS devices (iPhone, iPad…). [anything_slider title=”” column=”half” autoslide=”0″ slider_id=”11180″/]   Link at Flickr: More information: